Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Harmony McCroskey

Flower Mound,TX

Summary

Upbeat with outstanding coordination and memorization skills. 5-year background of creating regular customers and boosting establishment reputation through delivery of unmatched service. Efficient Cocktail Waitress bringing years of exceptional performance in serving roles. Eager to fulfill a Beverage Cart Attendant opportunity with ambition, flexibility, and engaging personality.

Overview

6
6
years of professional experience
2
2
Certification

Work History

Server/Bartender

Walk On's Sports Bistreaux
Tyler, TX
01.2018 - 11.2021
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked identification for minimum age for sale of alcoholic beverages.

Sales Associate

Forever 21
Tyler, TX
02.2017 - 01.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.

Shot Girl

Electric Cowboy
Longview, TX
04.2017 - 08.2017
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Server

Pietro's
Marshall, TX
01.2016 - 01.2017
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

No Degree - Nursing

Tyler Junior College
Tyler, TX

No Degree - Nursing

Collin County Community College District
Plano, TX

High School Diploma -

Gary High School
Gary City, TX

Skills

  • TABC Certified
  • Food Handler's Certified
  • Team Player
  • High-Energy and Stamina
  • Warm and Friendly
  • Food and Beverage Service
  • Wine and Liquor Service
  • Point-of-Sale (POS) Software
  • Specials Promotion and Upselling

Certification

  • TABC
  • Food Handler's

Timeline

Server/Bartender

Walk On's Sports Bistreaux
01.2018 - 11.2021

Shot Girl

Electric Cowboy
04.2017 - 08.2017

Sales Associate

Forever 21
02.2017 - 01.2018

Server

Pietro's
01.2016 - 01.2017

No Degree - Nursing

Tyler Junior College

No Degree - Nursing

Collin County Community College District

High School Diploma -

Gary High School