Harmony Mitcham
Anchorage,AK
Summary
I would like to find a new and exciting career, I am open to any hours even nights and weekends. I have great customer service skills, I am also good at guests satisfaction. I am honest, outgoing, I am punctual, and always try to show up early, I wish to work towards employment with your company.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
Red Robin
Anchorage, AK
10.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Manufacturing Technician
Great Northern Cannibas
Anchorage, AK
09.2022 - 10.2023
- Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
- Troubleshot equipment issues, minimizing downtime and keeping production on track to meet deadlines.
- Made sure that products were produced on time and are of good quality.
- Increased overall productivity by training new technicians and providing ongoing support to team members.
Server
Texas Roadhouse
Anchorage, AK
04.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Barista
Motor Mocha
05.2019 - 02.2020
- I worked the closing shifts, I came in checked morning shift out, during my shifts I made coffee, cashed customers out, cleaned and stocked, closed and did side work and closing duties.
Server
Sea Galley
07.2018 - 10.2018
- My duties included greeting customers, taking orders, serving food and drinks to guests, providing a great guest experience.
Barista
La Capra
05.2017 - 08.2017
- I greeted guests, took guests orders, made coffee, served sandwiches and drinks, cashed guests out, and helped clean the restaurant.
Server
Hard Rock Cafe
03.2015 - 04.2016
- I greeted guests, informed them of specials and upcoming events at the restaurant, I gathered guests orders, expedited food, served, cashed guests out, and helped clean restaurant.
Education
Postsecondary Certifications/Diplomas; 1-2 yrs - Phlebotomy and Lab Assisting
Alaska Career College
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
Certification
12/01/2011, Phlebotomy
Additional Information
- NCCT
- I have been serving and making coffee for over ten years, and have great customer service skills, and work well with others, I previously bartended as well and have experience making drinks. I have also been to school for phlebotomy, I can run word, and excel, I can type about 40 words a minute.
Timeline
Server
Red Robin
10.2023 - 05.2024
Manufacturing Technician
Great Northern Cannibas
09.2022 - 10.2023
Server
Texas Roadhouse
04.2022 - 09.2022
Barista
Motor Mocha
05.2019 - 02.2020
Server
Sea Galley
07.2018 - 10.2018
Barista
La Capra
05.2017 - 08.2017
Server
Hard Rock Cafe
03.2015 - 04.2016
Postsecondary Certifications/Diplomas; 1-2 yrs - Phlebotomy and Lab Assisting
Alaska Career College