Haro Gabriel Vargas Hernandez
San Jose,CA
Summary
Dynamic hospitality professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest satisfaction through effective multitasking and cash handling. Adept at managing high-pressure situations while ensuring a welcoming environment, consistently delivering a memorable dining experience.
Overview
4
4
years of professional experience
Work History
Server
Dennys Restaurant
Santa Clara, CA
12.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Bussed and reset tables to keep dining room and work areas clean.
- Served food and beverages promptly with focused attention to customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host
Dennys Restaurant
San Jose, CA
06.2021 - 11.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Boosted guest satisfaction through timely greeting and seating.
Education
Associate Of Applied Business - Economics
Foothill College
Los Altos, CAHigh School Diploma -
Cupertino High School
Cupertino, CA06.2024
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Languages
Spanish
Timeline
Server
Dennys Restaurant
12.2022 - Current
Host
Dennys Restaurant
06.2021 - 11.2022
Associate Of Applied Business - Economics
Foothill College
High School Diploma -
Cupertino High School