Dynamic Shift Supervisor at Westlake Royal Building Products with a proven track record in employee training and conflict resolution. Enhanced productivity through effective team leadership and continuous improvement initiatives. Skilled in policy enforcement and workplace safety, fostering a collaborative environment that consistently meets production targets.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Shift Supervisor
Westlake Royal Building Products (Formally Palram)
01.2019 - 08.2025
Trained new employees and delegated daily tasks and responsibilities.
Enforced company policies and regulations with employees.
Monitored employee performance, providing constructive feedback and coaching as needed to support professional growth and skill development.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Served as a liaison between staff members and upper management, facilitating effective communication channels for information sharing and issue resolution.
Resolved conflicts between employees to maintain positive and productive work environments.
Supervised ongoing daily production phases.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Troubleshot equipment to reduce service calls and downtime.
Collaborated with other leaders and executives to direct workflow and support operations.
Implemented policies and standard operating procedures for continuous improvement.
Senior Operator
Palram
01.2010 - 12.2018
Maintained accurate records of production data and generated reports for management review on a regular basis.
Optimized workflow by cross-training operators on multiple machines, allowing for increased flexibility in personnel assignments as needed.
Achieved consistent high-quality output with thorough quality control checks and adherence to standard operating procedures.
Supported company growth by consistently meeting or exceeding production targets and contributing to a positive work environment for all team members.
Improved safety standards within the facility by enforcing strict adherence to guidelines and providing ongoing training to staff.
Trained new employees on proper machine operation, safety protocols, and company procedures, ensuring smooth integration into their roles.
Participated in continuous improvement initiatives aimed at increasing efficiency while maintaining high-quality output standards.
Provided on-the-job training to newly hired workers and team members.
Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Inspected products and machines to maintain quality and efficiency.
Made sure that products were produced on time and are of good quality.
Trained new production staff members on safe and efficient production procedures and proper machine operations.
Reduced downtime for equipment maintenance by conducting regular inspections and proactive repairs.
Led a team of operators, delegating tasks effectively and fostering a collaborative work environment.
Education
Gateway Christian School
Mertztown, PA
Skills
Employee training
Policy enforcement
Continuous improvement
Shift reporting
Team leadership
Problem-solving
Positive attitude
Conflict resolution
Workplace safety
Staff management
Certification
Pennsylvania College of Technology Front Line Supervisor Program Training - 6 Months
Timeline
Shift Supervisor
Westlake Royal Building Products (Formally Palram)