Harold Beck
Management
Appleton,WI
Summary
Work Objectives: Interested in a work environment where enabled to expand on communication skills, problem-solving, team-building, and process improvements skills while contributing to a progressive company. Quick learner, strong leader, skilled problem solver, and love to tackle a challenge hands-on.
Overview
4
4
years of professional experience
Work History
Detail Manager/Service Advisor
Bergstrom Automotive
Neenah, WI
01.2021 - Current
- Managing team of 8 personnel focused on providing expert detailing services to Bergstrom's customers.
- Maintained documentation for areas such as orders, activities, schedules and employee performance.
- Established and maintained long-range plans for quality assurance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Pleasantly greeted customers and asked open-ended questions to better determine needs.
- Developed estimates by costing materials, supplies and labor.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Painter
Pierce Manufacturing
Appleton, WI
12.2017 - 05.2020
- Sanding, buffing, and painting were daily tasks as well as following the work order along to ensure all work has been completed for that specific task number
- Reading blueprints and using the company truck builder program was required to maintain an understanding of each individual firetruck apparatus.
- Led crew of 2 painters and provided mentoring to each, offering assistance wherever needed.
Education
Business Management - Business Management
Fox Valley Technical College
Appleton, WI2023
High School Diploma -
Appleton North High School
Appleton, WI01.2017
Skills
- Sales- service advising
- Communications
- Customer Service
- Problem solving
- Leadership
- Time management
- Organization
Timeline
Detail Manager/Service Advisor
Bergstrom Automotive
01.2021 - Current
Painter
Pierce Manufacturing
12.2017 - 05.2020
Business Management - Business Management
Fox Valley Technical College
High School Diploma -
Appleton North High School
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