Harold Severn’s

• Utilized social media channels effectively to engage with potential customers, promoting brand awareness while also answering product-related questions.
• Increased overall sales revenue by consistently meeting or exceeding monthly targets through effective time management and prioritization.
• Mentored new team members on best practices for internet sales, contributing to overall team success and fostering a collaborative work environment.
• Implemented live chat functionality on the website, providing real-time support to customers during their browsing experience which resulted in an increase in conversions into sales inquiries.

• Responded to internet inquiries and phone calls in timely matter.
• Increased online sales by implementing effective marketing strategies and optimizing website content. Then they sold the Dealership Company that bought them has a really bad reputation so I did not want to stay at work for them

• Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
• Used consultative sales techniques to understand customer needs and recommend relevant products and services.
• Provided sales and customer service assistance to walk-in traffic
• Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.

That dealership at the time was going through leader ship problems that's why I left

I was the top Preowned sale person for the whole auto group they have six dealerships, Then they had a change of management that closed the used car lot and made it a commercial truck lot

• Followed up with existing customers to provide additional support and address concerns.
• Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
• Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
• Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.

I just came off a years hiatus when I took this job

• Conducted end-of-month profit reporting for all used vehicle sales.
• Maintained open lines of communication with upper management, providing regular updates on department performance and discussing areas for improvement or growth opportunities