Harold Shepard II
Bolivia
Summary
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
13
13
years of professional experience
Work History
Merchandise Stocker/Assistant Cashier
Costco
11.2024 - 12.2024
- Promoted positive customer experiences by addressing concerns promptly and offering suitable solutions when needed.
- Aided in efficient inventory control measures, identifying potential overstocks or shortages based on sales trends.
- Boosted overall store performance through keen attention to detail during all stocking procedures, contributing to an enjoyable shopping experience for customers.
- Upheld visual merchandising standards across the sales floor, routinely checking for misplaced or incorrectly priced items.
- Streamlined restocking processes, regularly evaluating merchandise layouts for optimal organization and accessibility.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
Sales & Leasing Consultant
Jeff Gordon Chevrolet
09.2018 - 06.2024
- Increased sales volume by developing strong relationships with clients and consistently meeting or exceeding sales targets.
- Supported efficient lease administration by preparing documentation accurately and promptly, ensuring timely execution of agreements.
- Identified, established and maintained positive relationships with industry influencers and strategic partners to drive ongoing referrals and continued opportunities to promote community.
- Managed lead tracking by making contact and following up on leads generated through marketing efforts.
- Generated repeat business by fostering long-term relationships built on trustworthiness, reliability, and understanding of client requirements.
- Maintained comprehensive knowledge of available inventory, pricing, promotions, and market trends to provide accurate information to clients.
- Inspected vehicles and equipment for visible damage.
- Kept new and used vehicle lots neat and orderly and moved cars as directed by general manager in accordance with dealership display standards.
Flexible Fuel Operator
GE-Wilmington
03.2012 - 06.2017
- Managed fuel levels by monitoring storage tanks and coordinating deliveries.
- Ensured efficient fuel distribution with thorough checks and maintenance.
- Improved safety by adhering to established fuel handling protocols.
- Conducted routine checks to ensure proper functioning of fuel systems.
- Reduced downtime by promptly addressing mechanical issues.
- Completed necessary documentation for tracking fuel usage.
- Collaborated with team to maintain smooth fuel operations.
- Enhanced operational efficiency by implementing best practices.
Education
Associate of Applied Science - Information Technology
Brunswick Community College
Bolivia, NCAssociate of Applied Science - Computer Programming
Brunswick Community College
Bolivia, NCSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Written and oral communication skills
- Prospecting and telemarketing
- Upselling and cross selling
- Staff training and development
- Efficient computer skills
- Efficient in Microsoft Office
Accomplishments
Chosen as 1 of 5 out of 84 applicants for the Wilmington Police Department Cadet program as a College Work Study position.
Salesman Of The Month on 3 different occasions
I received Salesman Of The Month on 3 different occasions during my tenure at Jeff Gordon Chevrolet. The was a tally amount of most new, used and lease vehicles sold out of 15 salesman. This allowed for multiple repeat business and allowed me to sell to households and family generations.
Timeline
Merchandise Stocker/Assistant Cashier
Costco
11.2024 - 12.2024
Sales & Leasing Consultant
Jeff Gordon Chevrolet
09.2018 - 06.2024
Flexible Fuel Operator
GE-Wilmington
03.2012 - 06.2017
Associate of Applied Science - Information Technology
Brunswick Community College
Associate of Applied Science - Computer Programming
Brunswick Community College
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