Harold J. Thompson III
Deptford
Summary
Innovative and Driven Professional With A Degree In Integrated Science, Business, & Technology. Skilled In Computer Operations, Communications, and Customer Service. Seeking A Full-Time Opportunity That Allows Me To Become A Valuable Asset To The Organization While Expanding My Experience and Skillset.
Overview
8
8
years of professional experience
Work History
Apprenticeship Program Support Specialist
Camden Dream Center Technology Training School
09.2022 - Current
- Arranges departmental meetings and schedules interest business meetings with perspective information technology firms
- Screens and interviews potential candidates for registered apprenticeship programs through Cisco
- Organizes and partners with top companies in Southern New Jesey, predominantly in the Camden, NJ area (Subaru, Campbell's Soup, etc.), to build and foster engaging learning environments for youth
- Collaborates with academic institutions, public and private, throughout the state of New Jersey to provide a pathway for youth to embark on sustainable and innovative careers in IT
- (Cybersecurity Analyst, Network Technician, Helpdesk, etc.) Assumes and manages full responsibilities of the organization when CEO is off-site
- Monitors students as they complete classes proctored by Cisco Systems and certified IT instructors
- (Programs consist of Cisco NetAcad and Cisco Skills for All.) Registers students with government organizations such as the U.S
- Department of Labor and the New Jersey Department of Labor who provide funding for the apprenticeship program
- Partners with notable IT and IT related firms that provide employment to graduating students; firms such as Cisco Systems, Cooper Health Inc., and Highstep Inc
- Facilitates and supervises a learning environment for Camden Dream Center's Re-Entry Program
- Updates and monitors the functionalities and operation of the official Camden Dream Center website
- Provides outreach to develop new relationships with various companies in the IT sector
- (Contacting Industry Leaders in Top Local and Global Organizations)
Appliance Sales Specialist
Home Depot
02.2022 - 04.2022
- Used active listening skills with customers, understood the needs of customers and responded appropriately
- Assisted in helping customers select the best household appliances including ranges, dishwashers, and other appliance needs
- Demonstrated knowledge on top brands such as GE, LG, Whirlpool, and Samsung
- Worked in conjunction with the store's delivery system to ensure safe deliveries and installations.
Sales Representative
MOBIZWIZ
11.2021 - 01.2022
- Promoted and assisted customers in purchasing the latest devices through AT&T in select retail stores across the state of Massachusetts
- Built rapport with customers of various backgrounds
- Demonstrated and continuously developing leadership skills in business and sales
- Collaborates with cross-functional teams to drive productivity and increase membership.
Implementations Specialist
Meditech
08.2021 - 09.2021
- Demonstrated software knowledge to customers in healthcare
- Designed and maintained application documentation
- Multi-tasked and communicated with staff members across multiple Meditech applications
- Updated and maintained an online project tracking system.
Intern
ESports Gateway
05.2020 - 08.2020
- Assisted Founders in the development and implementation of global gaming tournaments and competitions
- Utilized Discord to network with industry leaders resulting in sponsors promoting their businesses at online gaming events
- Collaborated with cross-functional teams such as Gamers, Streamers, and Influencers to drive productivity and increase membership and service utilization
- Learned the mechanics, science, and functions of electronic sports to perform duties with optimal efficiency.
Intern
CBS Corporation, CBS
05.2019 - 07.2019
- Rotated through News Desk, Digital, and Meeting Planning departments to learn distinct business processes
- Researched, monitored, and analyzed news data to drive decision making engaging with supervisors, news directors, camera crew, and other senior leaders regarding breaking news stories
- Oversaw the management of blog posts and web activities to promote the CBS news platform and to increase the audience, specifically targeting Millennials and GenZ
- Recorded and documented daily news events and stories forwarding key information to the Media Supervisor.
Mentor Intern
Young Men's Christian Association, YMCA
06.2018 - 08.2018
- Supervised and mentored a group of 100+ children ages 4-14 in social programs and safety
- Led and participated in youth development initiatives that strengthened community bonds
- Engaged in a number of fun and positive team building activities with local youth.
Intern
Center for The Global Study of Social Enterprise
07.2017 - 08.2017
- Researched and recorded biographical data to understand community demographics
- Examined economic relationships, identified potential options, and recommended solutions to the Founder / President
- Analyzed political and diplomatic relationships to enhance comradery between the native citizens and the government of Burundi, Africa
- Generated insightful and educational PowerPoint presentations on the economic growth of the developing country of Burundi.
Law Intern
Law Offices of Daniel J. Tann
07.2016 - 08.2016
- Answered and routed telephone calls, scheduled appointments, gathered legal documents and ensured office ran smoothly
- Managed documents and conducted legal research presenting accurate records to Lawyers preparing for pending cases
- Welcomed and interviewed perspective clients and observed negotiations between client and lawyer.
Education
Bachelor of Science - Integrated Science, Business, Technology
LaSalle University
Philadelphia, PA05.2021
Skills
- Microsoft Windows and Office
- Google Suite
- Business & Technology Implementation
- Sales and Promotions
- Salesforce
- Community Development and Outreach
- HR
- Cisco Systems
- Academic Enrichment
- Website Design and Management
- Research
- Analytical Skills
- Building Customer Relationships and Loyalty
- Adaptive Team Player
- Youth Engagement
- Project Collaboration
- Leadership
- Corporate Negotiation and Partnership
- IT Support
- Nonprofit Operations
- Media Operations
- Excellent Written and Verbal Communication
Activities
- Dean's List | LaSalle University| 2021
- Historian | African American Student League at LaSalle University|2019-2020
- Scholarship Recipient | Sigma Pi Phi, Inc. | 2018
- Musical, Campus Life & Social Justice Host | LaSalle Radio| 2017
- Member | LaSalle Karate Club | 2017
- Scholarship Recipient | Phi Beta Sigma Fraternity, Inc.| 2017
- Scholarship Recipient | LaSalle Legacy | 2017
- Scholarship Recipient | LaSalle Founder's | 2017-2021
- Member | National Society of Collegiate Scholars | 2017-2021
- Community Advocate | Burlington Woods Nursing Home | Sigma Beta Clubs of America | 2012
Timeline
Apprenticeship Program Support Specialist
Camden Dream Center Technology Training School
09.2022 - Current
Appliance Sales Specialist
Home Depot
02.2022 - 04.2022
Sales Representative
MOBIZWIZ
11.2021 - 01.2022
Implementations Specialist
Meditech
08.2021 - 09.2021
Intern
ESports Gateway
05.2020 - 08.2020
Intern
CBS Corporation, CBS
05.2019 - 07.2019
Mentor Intern
Young Men's Christian Association, YMCA
06.2018 - 08.2018
Intern
Center for The Global Study of Social Enterprise
07.2017 - 08.2017
Law Intern
Law Offices of Daniel J. Tann
07.2016 - 08.2016
Bachelor of Science - Integrated Science, Business, Technology
LaSalle University
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