Harold Scott Bernson
Harrison,ME
Summary
Dedicated professional with experience as a City Letter Carrier at USPS, excelling in package handling and customer service. Demonstrated strong memory recall and weather preparedness, ensuring timely and accurate deliveries. Proven ability to build customer relationships as a Sales Associate at Lowes, enhancing customer satisfaction in high-pressure environments.
Accrued over 2000hrs of sick leave in 31 years at USPS.
Overview
31
31
years of professional experience
Work History
City Letter Carrier
USPS
Winchester, MA
10.1993 - 08.2024
- Delivered outstanding customer service by addressing inquiries about mail and package deliveries.
- Picked up outgoing mail from letter boxes and in person from customers.
- Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
- Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
- Planned and cased mail in sequence of delivery for designated route.
- Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
- Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
Sales Associate
Lowes Home Improvment
Woburn, MA
08.1995 - 09.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
General Studies
Maldon High School
Malden05.1983
Skills
- Package handling
- Safe driving
- Memory recall
- Weather preparedness
Timeline
Sales Associate
Lowes Home Improvment
08.1995 - 09.2021
City Letter Carrier
USPS
10.1993 - 08.2024
General Studies
Maldon High School