Haroon Naeem
Summary
Sales consultant with experience in automotive sales, customer consultation, and relationship building. Skilled at identifying customer needs, presenting tailored solutions, and delivering exceptional customer experiences. Adaptable, goal-oriented professional known for strong communication skills, product knowledge, and a results-driven approach.
Overview
9
9
years of professional experience
Work History
Sales Consultant
CarMax
12.2024 - Current
- Conducted in-depth consultations to understand customer preferences, financial capabilities, and lifestyle needs to recommend suitable vehicle options.
- Delivered a high-quality car buying experience by guiding customers through the vehicle selection and purchasing process.
- Provided comprehensive product knowledge to customers, highlighting features, specifications, and benefits of vehicles in inventory.
- Developed and maintained strong relationships with clients to enhance customer loyalty and retention.
- Consistently ranked in the top 15% of the sales team by maintaining a monthly average of 20+ vehicle sales.
Sales Associate
New Balance
03.2024 - 09.2024
- Built relationships with customers to encourage repeat business.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Enhanced store revenue by consistently exceeding personal sales targets through effective customer engagement and product knowledge.
Grocery Associate
Amazon Fresh
03.2022 - 03.2024
- Improved customer satisfaction by providing efficient and friendly service at the checkout counter.
- Ensured a well-stocked store by consistently replenishing shelves with fresh merchandise.
- Maintained cleanliness and organization of aisles, promoting a pleasant shopping experience for customers.
General Merchandise Associate
Target
12.2020 - 01.2022
- Increased customer satisfaction by providing friendly and efficient service in a fast-paced retail environment.
- Assisted in maintaining a clean and well-organized store, contributing to a positive shopping experience for customers.
- Trained and mentored new associates on operational procedures and customer service standards.
Retail Sales Associate
Office Depot
03.2017 - 11.2020
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained clean, organized store environment to enhance customer shopping experience.
- Assisted in managing inventory levels by processing shipments and restocking merchandise efficiently.
Education
High School Diploma -
Oswego East High School
Oswego, IL05-2017
Skills
- Automotive Sales
- Lead generation
- Closing Techniques
- Upselling
- Objection Handling
- Inventory Knowledge
- Effective Communication
- Verbal/written communication
- Relationship Building
- Bilingual
- Adaptability
Technical Proficiency
- Client Relationship Management (CRM): Salesforce (Expert)
- Sales Tools: Lead management, Sales pipeline tracking, Customer data management
Languages
- English
- Hindi
- Urdu
Timeline
Sales Consultant
CarMax
12.2024 - Current
Sales Associate
New Balance
03.2024 - 09.2024
Grocery Associate
Amazon Fresh
03.2022 - 03.2024
General Merchandise Associate
Target
12.2020 - 01.2022
Retail Sales Associate
Office Depot
03.2017 - 11.2020
High School Diploma -
Oswego East High School