Harper Sandefur
Lawrence,KS
Summary
Dynamic and reliable professional with a proven track record in guest engagement and service prioritization, demonstrated at Leadbelly Contemporary American Pub. Excelled in multitasking and fostering positive customer experiences, significantly enhancing satisfaction ratings. Skilled in nutritional education and emotionally supportive care, showcasing a strong work ethic and exceptional customer service abilities. Having been immersed into a wide variety of differing jobs and positions continues to allow me to create meaningful and personable relationships with a multitude of people.
Overview
3
3
years of professional experience
Work History
Server
Leadbelly Contemporary American Pub
10.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Live-Out Nanny
The Marks Family
06.2023 - 01.2024
- Performed light housekeeping duties relevant to childcare areas ensuring cleanliness and safety standards were maintained consistently.
- Resolved conflicts between siblings or peers by employing effective problem-solving techniques.
- Assisted in potty training efforts for toddlers while maintaining a patient, fun, and supportive approach.
- Cultivated strong relationships with the parents, ensuring open communication regarding their child''s progress and needs.
- Managed daily schedules for children, including meals, playtime, homework assistance, and bedtime routines.
- Provided consistent discipline according to parental guidelines while respecting individual child''s needs.
- Fostered a safe and nurturing environment for children to thrive physically, emotionally, and mentally.
- Enhanced children''s emotional well-being by implementing age-appropriate activities and routines.
- Promoted language development through storytelling, reading, and engaging in conversations with the children.
- Encouraged physical activity through outdoor playtime, sports participation, and structured exercise routines.
- Supported families during transitions such as new sibling arrivals or moving homes providing extra care and attention required.
Dental Assistant Intern
Westport Dental
06.2022 - 08.2022
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Completed patient and periodontal charting alongside the dental hygienist.
- Accommodate to any specific needs or requests given by dental hygienists, dental assistants, or dentists.
- Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
- Facilitated smooth appointment transitions with efficient room setup, instrument preparation, and sterilization processes between patients.
Server and Hostess
The Copper Kettle
10.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Dental Assistant Intern
Lawrence Dental Center
06.2021 - 08.2021
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared dental rooms and materials.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Ensured patient safety by strictly adhering to infection control protocols during all dental treatments.
- Contributed to a positive work environment by collaborating effectively with the dental team members.
Education
Bachelor of Science - Nutrition, Exercise, And Health Sciences
University of Nebraska-Lincoln
Lincoln, NE05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Nutrition and Physical Activity
- Guest Engagement
- Service prioritization
- Performance Improvement
- Reliability and Trustworthiness
- Emotionally supportive
- Toddler care experience
- Infant care experience
- Active listener
- Nutritional Education
Timeline
Live-Out Nanny
The Marks Family
06.2023 - 01.2024
Server
Leadbelly Contemporary American Pub
10.2022 - 05.2024
Dental Assistant Intern
Westport Dental
06.2022 - 08.2022
Server and Hostess
The Copper Kettle
10.2021 - 05.2022
Dental Assistant Intern
Lawrence Dental Center
06.2021 - 08.2021
Bachelor of Science - Nutrition, Exercise, And Health Sciences
University of Nebraska-Lincoln
Similar Profiles
Memphis CraigMemphis Craig
Server at Leadbelly Contemporary American PubServer at Leadbelly Contemporary American Pub
Brandon BakshBrandon Baksh
Tattoo Apprentice at LeadBelly Co.Tattoo Apprentice at LeadBelly Co.
Jude DonnellyJude Donnelly
Host at Great American PubHost at Great American Pub
Jace WestonJace Weston
Cashier at Rally HouseCashier at Rally House
Rylee CalderwoodRylee Calderwood
Lead Teacher at 360 Kids AcademyLead Teacher at 360 Kids Academy