Harper Wiley
Houston,TX
Summary
Motivated college graduate seeking opportunities for professional growth and character development. Aiming to refine job skills, excel in communication, and foster teamwork. Demonstrated ability to quickly grasp new tasks, handle multiple responsibilities simultaneously, and thrive in diverse environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Pascale’s Spa
Lafayette, LA
02.2025 - 05.2025
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Nursery Attendant
City Club River Ranch
Lafayette, LA
01.2021 - 02.2024
- Cleaned and sanitized toys, surfaces and furniture.
- Provided information about nursery services, compliance standards and procedures.
- Oversaw and upheld safety standards for all children in care.
- Greeted parents and children in warm and inviting way.
Swim Instructor
Houston Waves Swim Club
Houston, TX
05.2023 - 07.2023
- Taught daily swim instruction to students varying in ages and skill levels.
- Maintained control and safety of class and kept children in flotation always within arm's reach.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
Swim Instructor
SafeSplash
San Jose, CA
06.2022 - 08.2022
- Provided daily swim training tailored to various age groups and skill levels.
- Ensured class control and safety by keeping children within arm's reach.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
- Took notes strengths and weaknesses of each child in class to track progress.
Lifeguard/Coach
Pelican Athletic Club (PAC)
Mandeville, LA
01.2017 - 01.2021
- Making sure occupants and patrons of the pool are safe and following all rules; teaching young kids to safely and efficiently swim to the best of their ability
- Youth Activity Center 2018-2021
- Ensuring young kids ages 6-13 were safe and making sure the kids and teens were cooperating with others
- Checking in customers and customer service
- Answering phones and booking reservations
Education
Bachelor Of Arts - Anthropology
The University of Louisiana At Lafayette
Lafayette, LA05.2025
High School Diploma -
Fontainebleau High School
Mandeville, LA05.2021
Skills
- Complex Problem-Solving
- Safety Understanding
- Emergency Situations
- Childcare Expertise
Accomplishments
- Certifications:
- CPR/ AED/ First aid Trained
Certification
CPR/ AED/ First Aid Trained
Lifeguard certified
Swim Instructor Certified
References
Caroline LeBlanc: Youth Activity Center Supervisor
(985)-276-0832/ Carolineoleblanc1@gmail.com
Karen Cowhey: Youth Activity Center Director
(985)-626-3706/ Kcowhey@thepac.com
Timeline
Front Desk Agent
Pascale’s Spa
02.2025 - 05.2025
Swim Instructor
Houston Waves Swim Club
05.2023 - 07.2023
Swim Instructor
SafeSplash
06.2022 - 08.2022
Nursery Attendant
City Club River Ranch
01.2021 - 02.2024
Lifeguard/Coach
Pelican Athletic Club (PAC)
01.2017 - 01.2021
High School Diploma -
Fontainebleau High School
Bachelor Of Arts - Anthropology
The University of Louisiana At Lafayette