Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Harpreet Singh

Doha

Summary

Dynamic and organized professional with proven expertise as a Receptionist at SBI India. Skilled in customer relations and appointment scheduling, I enhanced client satisfaction by efficiently managing inquiries and maintaining a welcoming environment. Adept at data entry and telephone communication, I consistently resolved issues, contributing to a positive first impression for visitors.

Overview

1
1
year of professional experience

Work History

Receptionist SBI India

Receptionist
05.2023 - 08.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
  • Answered central telephone system and directed calls accordingly.

Education

Graduate Certificate - Arts

Punjabi University

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Appointment scheduling

Languages

English
Advanced (C1)
Hindi
Bilingual or Proficient (C2)

Timeline

Receptionist SBI India

Receptionist
05.2023 - 08.2024

Graduate Certificate - Arts

Punjabi University

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Harpreet Singh