Harrah Stephens
Dickinson,TX
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
1
1
year of professional experience
Work History
Secretary
Distinctive Renovations And General Contracting
06.2023 - Current
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
Compliance Officer
R&D Workshop
04.2023 - 06.2023
- Identified, investigated and documented compliance violations and recommended corrective measures.
- Responded to employee inquiries regarding compliance regulations and procedures.
- Developed and maintained compliance database, tracking all compliance activities and documents.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Shift Supervisor
CVS Health
08.2022 - 04.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
Education
No Degree - Business Management
College of The Mainland
Texas City, TXSkills
- Messaging Management
- Postage Meter
- Document and File Management
- Capital Expenditures
- Payment Distribution
- Accounting and Bookkeeping
- Legal Document Preparation
- Confidentiality Understanding
- Issue Response and Resolution
- Office Supplies and Inventory
- Transcribing Information
- Data Verification
- Digital File Management
Timeline
Secretary
Distinctive Renovations And General Contracting
06.2023 - Current
Compliance Officer
R&D Workshop
04.2023 - 06.2023
Shift Supervisor
CVS Health
08.2022 - 04.2023
No Degree - Business Management
College of The Mainland
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