Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Harriett Clark

Milwaukee,WI

Summary

Highly skilled and enthusiastic professional with more than 27 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.

Overview

28
28
years of professional experience

Work History

Certified Health Unit Coordinator

Froedtert Hospital
07.1996 - Current
  • Improved patient care by efficiently managing and organizing medical records, appointments, and admissions.
  • Enhanced communication between healthcare providers by serving as a liaison for doctors, nurses, and patients.
  • Streamlined daily unit operations with the effective use of Health Unit Coordinator tools and software programs.
  • Maintained patient confidentiality by adhering to HIPAA guidelines and updating patient information in a secure manner.
  • Cisco multiline phone system, managed approximately 30 incoming call per day.
  • Used prioritizing, time management skills while working with a census of 45 patients as the only Health Unit coordinator.

Member of the BAABRG

Froedtert Hospital
01.2019 - Current
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Skilled at working independently and collaboratively in a team environment, with over 15 members.
  • Championed diversity and inclusion efforts to create a more inclusive workplace environment for all employees.

Education

Associate of Arts -

Milwaukee Area Technical College
Milwaukee, WI
05.2010

Certificate - Health Unit Coordination

Milwaukee Area Technical College
Milwaukee, WI
05.1993

Associate of Arts - Banking And Financial Support Services

Milwaukee Area Technical College
Milwaukee, WI
05.1991

Skills

    • Patient Scheduling
    • Organizational Abilities
    • HIPAA Compliance
    • Medical Transcription
    • Patient Confidentiality
    • Time Management
      • Problem Solving
      • Maintaining Patient Records
      • Appointment Scheduling
      • Epic Systems
      • Telephone Etiquette

Affiliations

  • National Association of Health Unit Coordinators
  • BAABRG
  • American Legion Auxiliary

Timeline

Member of the BAABRG

Froedtert Hospital
01.2019 - Current

Certified Health Unit Coordinator

Froedtert Hospital
07.1996 - Current

Associate of Arts -

Milwaukee Area Technical College

Certificate - Health Unit Coordination

Milwaukee Area Technical College

Associate of Arts - Banking And Financial Support Services

Milwaukee Area Technical College
Harriett Clark