Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harriette Holmes

Dolton,IL

Summary

Public Service Administrator eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of child safety and protection and training in Child welfare. Motivated to learn, grow and excel in social services.

Overview

21
21
years of professional experience

Work History

Public Service Administrator

Illinois Department Of Children And Family Services
Harvey , IL
07.2020 - 03.2022

Supervision of 7 to 12 Child Protection Investigators in assessing home situations and family relationships for child abuse/neglect. Making deter of abuse and neglect according to child abuse standards in Illinois. Ability to write reports and successfully complete agency-sponsored training programs and meet mandated licensure requirements.

  • Worked with senior case managers to coordinate team development activities and trainings.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.

Child Protection Advance Specialist

Illinois Department Of Children And Family Services
Chicago, IL
01.2011 - 06.2020
  • Responded to claims of abuse, neglect or safety concerns.
  • Visited homes, inspected surroundings and interviewed family members.
  • Maintained case records and legal documentation.
  • Developed plans to strengthen family units.
  • Attended court proceedings, submitted documents and offered testimony.
  • Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.

Child Protective Investigator

Illinois Department Of Children And Family Services
Chicago, IL
06.2001 - 12.2010
  • Interviewed children, members of families, medical personnel and law enforcement to gain valuable information for each case.
  • Conducted in-depth assessments to determine if children were safe from harm and abuse at home.
  • Assessed each child's unique needs and coordinated delivery of appropriate services and resources.
  • Devised and implemented safety plans for children suspected as victims of abuse or neglect.

Education

Master of Arts - Social Work

Chicago State University
Chicago, IL
05.2007

Master of Arts - Counseling

Northeastern Illinois University
Chicago, IL
12.1999

Bachelor of Arts - Criminal Justice

Northeastern Illinois University
Chicago, IL
05.1989

Skills

  • Written and verbal communication
  • Interviewing skills
  • Client needs assessments
  • Self-Motivated
  • Critical Thinking
  • Decision Making
  • Multitasking Abilities
  • Flexible and Adaptable
  • Written Communication
  • Excellent Communication

Timeline

Public Service Administrator

Illinois Department Of Children And Family Services
07.2020 - 03.2022

Child Protection Advance Specialist

Illinois Department Of Children And Family Services
01.2011 - 06.2020

Child Protective Investigator

Illinois Department Of Children And Family Services
06.2001 - 12.2010

Master of Arts - Social Work

Chicago State University

Master of Arts - Counseling

Northeastern Illinois University

Bachelor of Arts - Criminal Justice

Northeastern Illinois University
Harriette Holmes