HARRIS ADNAN
E-Commerce Personal Shopper
Sugar Land,TX
Summary
Avid E-Commerce Personal Shopper ready to exceed customer satisfaction expectations and promote internal business goals. Blends retail delivery assistance with promotional and commercial enhancement measures. Delivers critical merchandise to customers while encouraging return patronage and E-Commerce revenue growth. Recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for customers. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.
Technology lover and PC building expert with electronic diagnostic and fixing experience (including mobile phones and home appliances).
Overview
4
4
years of professional experience
Work History
E-Commerce Personal Shopper
Walmart
Stafford, TX
03.2020 - Current
- Verified quality and accuracy of picked items, prioritizing both customer order accuracy and product delivery excellence.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
- Answered customer inquiries and requests by researching in-store and online offerings to provide accurate answers.
- Often manage 5-10 customers within 10-minute time frame.
- Manage 50-100 customers per day.
- Interacting with customers, ensuring their needs are met and customers go home happy and satisfied!
Freelance Video Editor
Fiverr
Sugar Land, TX
01.2021 - Current
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects.
- Contributed new ideas and looked for ways to improve content editing and processes.
- Organized and worked with raw footage from multiple cameras and sources.
- Exported final cuts and upload to content management system and client platforms.
- Combined text, video and other composited elements onscreen to create logical, coherent layouts.
- Evaluated and selected scenes for pacing, entertainment value and continuity, trim shots and edit content.
Education
Bachelor of Science - Computer Science And Programming
University of Houston
Houston, TX05.2024
Associate of Science - Computer Science And Programming
Houston Community College
Houston, TX05.2022
Skills
- Inventory Management Systems
- Accurate Money Handling
- Purchase Recommendations
- Loyalty Programs
- Heavy Lifting
- Customer Service
- Special Assignments
- Attention to Detail
- Performance Goals
- Customer Satisfaction
- Friendly, Respectful and Optimistic attitude towards customers, co-workers, team leaders and managers
- Tech lover
- Apple and IOS knowledge
- Fast worker, getting things done on time, extremely used to working in fast paced environments
Timeline
Freelance Video Editor
Fiverr
01.2021 - Current
E-Commerce Personal Shopper
Walmart
03.2020 - Current
Bachelor of Science - Computer Science And Programming
University of Houston
Associate of Science - Computer Science And Programming
Houston Community College
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