Harris Ali
Teaneck,NJ
Summary
Quality focused Store Manager skilled at providing employees clear guidelines and targeted goals to drive sustained revenue growth, team efficiency and customer loyalty. Knowledgeable about recruiting, hiring, training and motivating qualified teams to meet and exceed objectives. Motivational leader, strategic planner and analytical problem solver with demonstrated record of retail success.
Overview
15
15
years of professional experience
Work History
Store Manager
7 Eleven Store
Teaneck, NJ
03.2012 - 05.2023
- Organized promotional events to increase product awareness.
- Resolved customer complaints in a timely manner.
- Recruited, trained and supervised new employees.
- Ensured compliance with safety regulations and company policies.
- Implemented efficient systems for tracking stock movement.
- Analyzed financial data to identify areas of improvement.
- Maintained accurate records of employee performance reviews.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Established customer service standards and monitored staff compliance.
Cell Phone Technician
Dubai Plaza
Rawalpindi, Pakistan
01.2008 - 09.2011
- Diagnosed and resolved hardware and software issues on a variety of mobile devices.
- Assisted customers with troubleshooting data connection issues related to their cell phones.
- Performed routine maintenance checks on all cell phones in order to identify potential problems before they occurred.
- Conducted research into new products and services available for customers' mobile devices.
- Resolved customer complaints about the performance of their cell phones in a timely manner.
- Used soldering skills to break connections and reconnect components.
Education
High School Diploma -
Government High School
Pakistan06-2008
Skills
- Financial Planning
- Profit And Loss Analysis
- Leading Staff Meetings
- Account Management
- Marketing And Promotions
- Building Brand Awareness
- Complaint Resolution
- Customer Assistance
- Problem-Solving
- Employee Recruitment
Timeline
Store Manager
7 Eleven Store
03.2012 - 05.2023
Cell Phone Technician
Dubai Plaza
01.2008 - 09.2011
High School Diploma -
Government High School
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