Summary
Overview
Work History
Education
Skills
Timeline
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Harrison Eckert

Summary

Knowledgeable and dedicated customer service professional with extensive experience in retail industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Store Associate

Dollar General Store
06.2024 - Current
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
  • Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
  • Increased customer satisfaction by providing efficient and friendly service while handling transactions.
  • Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
  • Answered questions about store policies and addressed customer concerns.

Floor Associate

Bealls Florida
10.2023 - 05.2024
  • Assisted coworkers when needed to ensure all tasks were completed efficiently, fostering teamwork within the store environment.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Increased customer satisfaction by providing excellent product knowledge and timely assistance on the sales floor.
  • Managed time effectively during shifts, prioritizing tasks according to urgency for optimal productivity.

Fulfillment Coordinator

Lowes Home Improvement
09.2022 - 03.2023
  • Assisted in developing annual budgets for the fulfillment department, contributing to the financial success of the organization.
  • Improved order processing efficiency by streamlining the fulfillment process and implementing time-saving strategies.
  • Increased pick-and-pack accuracy rates with thorough employee training and implementation of best practices.
  • Implemented a system for tracking and prioritizing urgent orders, ensuring timely delivery to meet customer expectations.

Housewares Associate

Walmart
01.2021 - 03.2022
  • Developed strong relationships with repeat customers through consistent engagement and personalized service recommendations.
  • Optimized store layout by utilizing space effectively for optimal product presentation, enhancing shopper visibility.
  • Assisted customers in selecting appropriate products for their needs, resulting in a higher rate of return visits.
  • Promoted store events and special offers through active communication with customers, increasing awareness and participation rates.

Education

No Degree - Criminal Justice

Pensacola State College
Pensacola, FL
05.2025

High School Diploma -

Navarre High School
Navarre, FL
05.2023

Skills

Customer Service

Customer Assistance

Cash Handling Accuracy

Attention to Detail Focus

Active listening techniques

Problem-solving acumen

Organization

Time management mastery

Organizational Skills Development

Basic math skills application

Computer literacy fundamentals

POS System Operation

Honest and Dependable

Timeline

Store Associate

Dollar General Store
06.2024 - Current

Floor Associate

Bealls Florida
10.2023 - 05.2024

Fulfillment Coordinator

Lowes Home Improvement
09.2022 - 03.2023

Housewares Associate

Walmart
01.2021 - 03.2022

No Degree - Criminal Justice

Pensacola State College

High School Diploma -

Navarre High School

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Harrison Eckert