Harrison Luce
LAS VEGAS,NV
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Lengthy experience within the game of hockey in planning and executing major events in collaboration with the NHL. I am passionate about growing the game of hockey on an international level, and emphasizing the great character attributes it can reinforce and promote.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operations Manager
Vegas Golden Knights
2022.04 - Current
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Lead major event planning and execution in the facility, including the NHL Player Media Tour (2022 & 2023), the Stanley Cup Playoffs (2023), and the Rookie Faceoff (2023).
Youth Hockey Coach
Vegas Jr. Golden Knights
2021.09 - Current
- Increased player retention with engaging practices that focused on skill development and fun.
- Implemented season-long goal-setting initiatives for both individual players and the entire team.
- Contributed to an inclusive atmosphere by welcoming diversity within the team roster and supporting all players equally.
- Encouraged parent involvement by maintaining open lines of communication regarding player progress, upcoming events, and volunteer opportunities.
- Cultivated a positive team environment by promoting sportsmanship, teamwork, and respect for opponents.
Youth Hockey Manager
Vegas Golden Knights
2020.09 - 2022.04
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships within the VGK, with the NHL and other community partners.
- Developed high-growth hockey programs. Many of these programs were funded by the NHL's Industry Growth Fund (IGF), which I helped plan and execute in the Las Vegas area. Some key initiatives that I spearheaded include: - The launch of the NHL Learn to Play program in Reno, Nevada. - The soft launch of the NHL's Breaking the Ice program - Hosting Youth Hockey events for All-Star weekend in Las Vegas (2022).
Education
Master of Arts - International Affairs
Carleton University
Ottawa, ON2019
Bachelor of Arts - International Relations And French Studies
Hobart & William Smith Colleges
Geneva, NY2018
Skills
- Team Leadership
- Planning and Implementation
- Project Management and Execution
- Interpersonal Communication
- Decision-Making
- Goal Setting
- Unsurpassed work ethic
- Complex problems analysis
- Cross-Functional Communication
Certification
- Basic Arena Refrigeration (BAR), U.S Ice Rinks Certification - 2023
- Ice Making and Paint Technologies (IMPT), U.S Ice Rinks Certification -2022
- USA Hockey Level 3 Coach and Official
Languages
French
Native or Bilingual
Chinese (Mandarin)
Limited Working
Spanish
Professional Working
Timeline
Operations Manager
Vegas Golden Knights
2022.04 - Current
Youth Hockey Coach
Vegas Jr. Golden Knights
2021.09 - Current
Youth Hockey Manager
Vegas Golden Knights
2020.09 - 2022.04
Master of Arts - International Affairs
Carleton University
Bachelor of Arts - International Relations And French Studies
Hobart & William Smith Colleges
- Basic Arena Refrigeration (BAR), U.S Ice Rinks Certification - 2023
- Ice Making and Paint Technologies (IMPT), U.S Ice Rinks Certification -2022
- USA Hockey Level 3 Coach and Official
Similar Profiles
Ryan SmolenRyan Smolen
Marketing Intern at Vegas Golden KnightsMarketing Intern at Vegas Golden Knights
Caylee AllardCaylee Allard
Digital Content Coordinator at Vegas Golden KnightsDigital Content Coordinator at Vegas Golden Knights
Antonio RizzoAntonio Rizzo
Coordinator, Corporate Partnerships Activation at Vegas Knight Hawks & NBA G League IgniteCoordinator, Corporate Partnerships Activation at Vegas Knight Hawks & NBA G League Ignite