Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
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Harrison MacTaggart

Trumansburg,New York

Summary

Proactive and meticulous Retail Specialist with over 6 years of experience in retail industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.

Overview

6
6
years of professional experience

Work History

Crew Member

Trader Joe's
02.2023 - Current
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Enhanced team productivity by maintaining a clean and organized workspace for crew members.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
  • Worked well with teammates and accepted coaching from the management team.
  • Reduced errors in received shipments by conducting thorough inspections and ensuring accurate documentation.
  • Streamlined operations for increased efficiency, focusing on process improvements and workflow optimizations.
  • Enhanced employee performance by developing and implementing comprehensive training programs.

Expo

Inn At Taughannock
03.2022 - 06.2023
  • Enhanced kitchen efficiency by streamlining communication between cooks and servers.
  • Reduced order errors by maintaining clear, organized tickets for the cooking staff.
  • Improved customer satisfaction by ensuring timely delivery of well-prepared dishes.
  • Maintained high food quality standards with frequent checks on prepared dishes before serving.
  • Managed special dietary requests with care, ensuring proper preparation and presentation of dishes for those customers.
  • Supported inventory management efforts, assisting in tracking supply levels and replenishing as needed.
  • Collaborated with chefs on daily specials, understanding ingredients used and preparation methods for accurate communication to servers.

Team Member

REI
08.2021 - 11.2021
  • Enhanced warehouse efficiency by accurately processing inbound shipments and verifying product information.
  • Reduced errors in inventory management through diligent verification of received goods against purchase orders.
  • Collaborated with team members to unload trucks, inspect merchandise, and quickly resolve discrepancies or damaged items.
  • Expedited product distribution by efficiently sorting and routing received items to appropriate departments or storage locations.
  • Staged, down stacked and transported items pulled off trucks to facilitate immediate use.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Team Member

Target
11.2020 - 11.2021
  • Assisted and managed the creation and inventory for building a new store
  • Assisted in the onboarding of new team members by providing guidance, support, and training resources to ensure a smooth transition into the work environment.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Assisted with inventory counts and stocking of merchandise.
  • Devised and implemented processes and procedures to streamline operations.

Education

Graphic Design

Sierra College
Rocklin, CA

High School Diploma -

Del Oro High School
Loomis, CA
2016

Skills

  • Order Management
  • Safe Food Handling
  • Inventory Restocking
  • Customer Service
  • Product Knowledge
  • Store Opening and Closing

Accomplishments

- Achieved rank of "Life" in Boy Scouts

Affiliations

  • Kayaking
  • Hiking
  • Movies

Timeline

Crew Member

Trader Joe's
02.2023 - Current

Expo

Inn At Taughannock
03.2022 - 06.2023

Team Member

REI
08.2021 - 11.2021

Team Member

Target
11.2020 - 11.2021

Graphic Design

Sierra College

High School Diploma -

Del Oro High School

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Harrison MacTaggart