Harrison Pollock
Georgetown ,OH
Summary
Dynamic Sales Manager with a proven track record at Auto Zone Auto Parts, excelling in relationship building and sales team training. Achieved significant revenue growth through strategic initiatives and enhanced customer loyalty. Skilled in data analysis and staff management, fostering a high-performance culture that drives results and optimizes inventory.
Interested in position with Glenny Glass to learn a new trade and bring all my current knowledge to insure success.
Overview
12
12
years of professional experience
Work History
Sales Manager
Auto Zone Auto Parts
04.2020 - Current
- Developed and implemented sales strategies to increase revenue and market share.
- Trained and mentored team members on product knowledge and customer service techniques.
- Analyzed sales data to identify trends, optimize inventory, and enhance product offerings.
- Established strong relationships with customers to drive repeat business and brand loyalty.
- Managed daily operations of sales floor, ensuring compliance with company policies and procedures.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Boosted customer retention rates, establishing robust follow-up system and personalizing client interactions.
- Built relationships with customers and community to establish long-term business growth.
- Open and close store. Responsible for security and counting monies and bank deposits.
- Inventory maintenance and truck preparation and put away product.
Salesperson
Auto Zone Auto Parts
Mt. Orab, OH
04.2016 - 04.2020
- Assisted customers in product selection, ensuring optimal fit for vehicle requirements.
- Maintained organized inventory, facilitating efficient stock management and replenishment.
- Processed sales transactions accurately using electronic point-of-sale systems.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
Crew
McDonald's Restaurant
Georgetown, OH
04.2014 - 04.2016
- Delivered exceptional customer service in fast-paced environment to enhance guest experience.
- Operated kitchen equipment, ensuring adherence to safety and sanitation standards.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Assisted in training new crew members on operational procedures and customer service protocols.
- Managed cash register transactions accurately while processing orders efficiently.
- Prepared food items according to standardized recipes, maintaining quality and consistency.
- Conducted inventory checks to ensure stock availability and minimize waste effectively.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Promoted a positive work environment through effective communication and teamwork among staff members.
Education
High School Diploma -
Southern Hills Career Technical Center
Georgetown, OH05.2016
High School Diploma -
Georgetown High School
Georgetown, OH 05.2016
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
Timeline
Sales Manager
Auto Zone Auto Parts
04.2020 - Current
Salesperson
Auto Zone Auto Parts
04.2016 - 04.2020
Crew
McDonald's Restaurant
04.2014 - 04.2016
High School Diploma -
Southern Hills Career Technical Center
High School Diploma -
Georgetown High School