Harrison Roy
Yuba City
Summary
Dedicated professional with demonstrated strengths in customer service, time management and handling sales. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Yuba City Racquet & Health Club
06.2024 - Current
- Developed and maintained positive relationships with guests for satisfaction.
- Collected room deposits, fees, and payments.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained clean and organized front desk areas to uphold polished company image.
Lifeguard
Yuba City Raqcet and Health Club
06.2024 - 09.2024
- Provided helpful and enthusiastic customer service to all guests
- Patrolled pool areas, inspecting equipment, and facilities for maintenance needs
- Maintained physical fitness levels required for effective lifeguarding performance
- Assisted with general maintenance tasks around facility as needed
- Carried out major clean ups at end of day
- Retained cleanliness levels through sanitation checks and cleaning efforts
- Supervised special events held at aquatic facility, ensuring adequate staffing levels for increased swimmer volume
Personal Soccer Trainer
Yuba City Raqcet and Health Club
12.2023 - 08.2024
- Planned, organized, and conducted practice sessions
- Maintained soccer facility, equipment and supplies for player needs
- Developed and implemented effective coaching strategies to improve player performance
- Transported supplies frequently and comfortably
Pool Attendant
Yuba City Raqcet and Health Club
06.2023 - 08.2024
- Restocked supplies and rearranged chairs to maintain presentable stations and deck
- Removed accumulated debris in pool deck to maintain cleanliness
- Increased customer satisfaction by engaging with guests positively
- Kept pool areas clean, neat, and attractive for guests
Education
Associate in Science (A.S.) - Behavioral Science
Yuba College
Marysville, CA06.2023
Skills
- Customer Service Orientation
- Team Collaboration
- Work Prioritization
- Processing Payments
- Handling Cash
- Comfortable with Heavy Objects
- Lifeguard Certification
- Maintaining a Clean Environment
Timeline
Front Desk Associate
Yuba City Racquet & Health Club
06.2024 - Current
Lifeguard
Yuba City Raqcet and Health Club
06.2024 - 09.2024
Personal Soccer Trainer
Yuba City Raqcet and Health Club
12.2023 - 08.2024
Pool Attendant
Yuba City Raqcet and Health Club
06.2023 - 08.2024
Associate in Science (A.S.) - Behavioral Science
Yuba College
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