Dedicated professional with demonstrated strengths in customer service, time management and handling sales. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
2
2
years of professional experience
Work History
Front Desk Associate
Yuba City Racquet & Health Club
06.2024 - Current
Developed and maintained positive relationships with guests for satisfaction.
Collected room deposits, fees, and payments.
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Maintained clean and organized front desk areas to uphold polished company image.
Lifeguard
Yuba City Raqcet and Health Club
06.2024 - 09.2024
Provided helpful and enthusiastic customer service to all guests
Patrolled pool areas, inspecting equipment, and facilities for maintenance needs
Maintained physical fitness levels required for effective lifeguarding performance
Assisted with general maintenance tasks around facility as needed
Carried out major clean ups at end of day
Retained cleanliness levels through sanitation checks and cleaning efforts
Supervised special events held at aquatic facility, ensuring adequate staffing levels for increased swimmer volume
Personal Soccer Trainer
Yuba City Raqcet and Health Club
12.2023 - 08.2024
Planned, organized, and conducted practice sessions
Maintained soccer facility, equipment and supplies for player needs
Developed and implemented effective coaching strategies to improve player performance
Transported supplies frequently and comfortably
Pool Attendant
Yuba City Raqcet and Health Club
06.2023 - 08.2024
Restocked supplies and rearranged chairs to maintain presentable stations and deck
Removed accumulated debris in pool deck to maintain cleanliness
Increased customer satisfaction by engaging with guests positively
Kept pool areas clean, neat, and attractive for guests