Shelby Curley

Welcomed members at front desk upon arrival.
Managed phone communications at front desk efficiently.
Provided membership support to address inquiries and issues.
Directed tours and signed up new members for recruitment.
Entered new membership data into computer system accurately.

• Greeted members and guests, ensuring a welcoming atmosphere at the facility.
• Managed reservations and appointments using YMCA's scheduling software effectively.
• Provided information about programs and services to members and community visitors.

• Utilized diverse mediums such as paint, charcoal, and digital tools to create engaging artwork.
• Created original artwork using oil, acrylic, and watercolor paints, along with pencils, charcoal, pastels, and markers.

• Delivered goods securely across diverse routes.

• Performed chlorine and pH testing to maintain safe water conditions.
  Supervised pool and spa areas during usage to ensure patron safety.
  Executed seasonal opening and closing of outdoor pool facilities.
  Responded to member inquiries and provided assistance at front desk.
  Answered front desk phone calls to enhance customer service experience.
  Checked in members promptly to optimize facility access.
• Monitored swimming areas for safety and compliance with regulations.
• Provided first aid and emergency response as needed.
• Conducted regular safety drills and training for staff.

• Guarded three pools, ensuring safety and compliance with regulations.
  Facilitated member hospitality by organizing classes and distributing towels.
  Managed member check-ins to maintain an orderly environment.
  Operated pool opening and closing procedures at designated times.

• Monitored swimmers for safety, instructed swimming lessons to enhance skills, and organized equipment to maintain a tidy environment.
• Monitored pool activities to ensure safety and compliance with regulations.
• Responded promptly to emergencies, providing first aid and rescue assistance.
• Educated patrons on pool rules and proper safety practices.

• Ensured safety across pool, beach, and first aid areas, responding to incidents as needed.