HARRY MOCK
Kansas,Ohio
Summary
Customer-oriented Driver offers over 30 years of experience in transportation and dispatch environment. Successful at route planning and navigation to complete smooth, on-time deliveries. Dependable professional committed to customer service and upholding safety standards.
Overview
15
15
years of professional experience
Work History
Driver
Coles Energy Inc
Milan, Oh
12.2022 - 06.2023
- Provided safe and timely delivery of petroleum products
- Assisted dispatch create efficiently planned schedules
- Ability to work independently, problem solve and manage emergency situations
- Formed meaningful relationships with customers to ensure returned service
- Addressed customer concerns and questions, maintaining in-depth knowledge of fuel additives and company policies to minimize need to redirect calls
Driver
Mansfield Oil Inc
Troy, Ohio
11.2021 - 12.2022
- Logged changes in driver, delivery time or routes into record system
- Ability to work independently, problem solve and manage emergency situations
- Determined and suggested best traffic routes to dispatch based on hazmat zones
- Efficiently submitted detailed logs of deliveries, with attention to accuracy of metrics like time scheduling and fuel levels.
Driver
Porters Bp
Paulding, Ohio
10.2021 - 11.2021
- Provided safe and timely delivery of petroleum products
- Ability to work independently, problem solve and manage emergency situations
- Excelled at a job requiring professional customer relation skills.
Driver
Truenorth Trucking
Brecksville, Ohio
05.2021 - 10.2021
- Created detailed work orders for drivers and customers to reduce errors, including accurate information on address and vehicle size needs
- Provided meaningful mentorship to new drivers on different individual loading station requirements and policies, including entry and loading rules, and geographic setup
- Generated bills of lading, freight invoices, and delivery receipts, while maintaining records of all transactions and deliveries.
Driver
Mansfield Oil Inc
Troy, Ohio
03.2008 - 05.2021
- Provided safe and timely delivery of petroleum products
- Quickly obtain information on nature of emergency, location and caller to dispatch necessary services (police, fire department, ambulance) as quickly as possible
- Trained and onboarded new drivers as applies to Northwest Ohio areas
- Excelled at job requiring professional customer relation skills
- Served as point of contact between Troy office and Toledo yard while providing, prompt, courteous assistance
- Provided necessary information of site issues and equipment issues to Troy office
- Consistently praised over quality of work.
Education
High School Diploma - undefined
Bowling Green High School
06.1983
Class A CDL with Hazmat, Tanker, Doubles, and Triples Endorsements.CETP Certified 2.1 & 2.3Twic Card HolderManual TransmissionAutomatic - undefined
Penta County Joint Vocational School
06.1983
Skills
- Excellent Customer Service
- Navigational Systems and GPS
- Driving and Transportation
- Traffic Law Observation
- Vehicle Maintenance
- Loading and Unloading
- Problem-Solving
- Punctual and Reliable
- Relationship Building
- Confidentiality Understanding
- Documentation and Recordkeeping
- Valid Driver's License
- Route Determination and Management
- Verbal and Written Communication
- Clean Driving Record
- Microsoft Office
- CDL License
- Vehicle Inspection
- Safety Protocols
- Organizational Skills
- Leadership and Training
- PPE Use
- Recordkeeping
- Computer Aided Dispatch System
Timeline
Driver
Coles Energy Inc
12.2022 - 06.2023
Driver
Mansfield Oil Inc
11.2021 - 12.2022
Driver
Porters Bp
10.2021 - 11.2021
Driver
Truenorth Trucking
05.2021 - 10.2021
Driver
Mansfield Oil Inc
03.2008 - 05.2021
High School Diploma - undefined
Bowling Green High School
Class A CDL with Hazmat, Tanker, Doubles, and Triples Endorsements.CETP Certified 2.1 & 2.3Twic Card HolderManual TransmissionAutomatic - undefined
Penta County Joint Vocational School
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