Harry Morales
Austin,TX
Summary
Dynamic and results-oriented professional with a proven track record in customer service and electrical installations. Excelled at The Home Depot by enhancing customer loyalty and streamlining operations. Demonstrated expertise in problem-solving and teamwork, significantly contributing to team projects at JMEG Electrical Contractors. Renowned for reliability and an outgoing personality, adept at fostering positive relationships and delivering compliant electrical systems.
Overview
7
7
years of professional experience
Work History
Sales Associate
The Home Depot
05.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
Apprentice Electrician
EIG Electric.
04.2021 - 05.2022
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
Apprentice Electrician
Tumlinson Electric LLC.
04.2019 - 05.2021
- Helped complete system installations, digging trenches, and breaking up concrete.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
Apprentice Electrician
JMEG Electrical Contractors
05.2018 - 03.2019
- Organized materials and tools in to maintain clean and neat work areas.
- Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
- Pulled wire through conduits and through holes in walls and floors.
Education
Associate Degree In Nursing - Nursing
Austin Community College
Austin, TXWilliam B. Travis High School
Austin, TX05.2018
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Reliable and punctual
- Relationship building
- Outgoing personality
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
The Home Depot
05.2022 - Current
Apprentice Electrician
EIG Electric.
04.2021 - 05.2022
Apprentice Electrician
Tumlinson Electric LLC.
04.2019 - 05.2021
Apprentice Electrician
JMEG Electrical Contractors
05.2018 - 03.2019
Associate Degree In Nursing - Nursing
Austin Community College
William B. Travis High School
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