Harry Sander
Ridge,NY
Summary
Dynamic sales professional with extensive experience at La Z Boy, excelling in customer relationship management and conflict resolution. Proven track record of driving revenue growth through effective coaching and upselling techniques. Adept at leveraging product knowledge and point of sale systems to enhance customer satisfaction and foster long-term client relationships.
Overview
11
11
years of professional experience
Work History
Sales Associate
Raymour & Flanigan Furniture and Mattress Store
Lake Grove, NY
12.2022 - 03.2025
- Developed trusting relationships with customers by making personal connections.
- Answered store and merchandise questions and led customers to wanted items.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
Sales Manager
La Z Boy
Setauket, NY
03.2019 - 11.2022
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Performed sales consultations and educated clients on products and services.
- Coached, developed and motivated team to achieve revenue goals.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Sales Associate
LA Z BOY
Setauket, NY
01.2015 - 03.2019
- Developed trusting relationships with customers by making personal connections.
- Answered store and merchandise questions and led customers to wanted items.
- Upsold additional items based on customer interests and needs.
- Used technology resources to assist customers in locating and selecting items.
Outside Sales Representative
Telcar Corporate Interiors
Holbrook, NY
02.2014 - 06.2015
- Developed and maintained relationships with clients to ensure repeat business.
- Monitored industry trends and kept abreast of new developments in the marketplace.
- Developed promotional materials such as brochures or flyers for marketing purposes.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coordinated with logistics teams to ensure timely delivery of products to customers.
- Identified customer needs by asking questions and advising on best solutions.
- Collaborated with other departments to complete sales transactions.
- Attended trade shows and sales conferences to network and obtain new business relationships.
Education
Bachelor of Science - Education
Srate University College Oneonta NY
Oneonta, NYSkills
- Customer relationship management
- Sales techniques
- Product knowledge
- Point of sale systems
- Inventory management
- Conflict resolution
Accomplishments
- Many Sales awards for High sales achievement
Timeline
Sales Associate
Raymour & Flanigan Furniture and Mattress Store
12.2022 - 03.2025
Sales Manager
La Z Boy
03.2019 - 11.2022
Sales Associate
LA Z BOY
01.2015 - 03.2019
Outside Sales Representative
Telcar Corporate Interiors
02.2014 - 06.2015
Bachelor of Science - Education
Srate University College Oneonta NY
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