Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grisel Guzman

New York

Summary

Dedicated Waitress Supervisor with proven expertise in customer service, task delegation, and table management. Successfully trained staff and ensured compliance with health regulations, driving overall dining experience excellence.

Overview

2
2
years of professional experience

Work History

Waitress Supervisor

McDonald's
Tela
01.2021 - 05.2023
  • Trained and mentored new staff on customer service and food safety protocols, ensuring compliance and enhancing customer satisfaction.
  • Monitored dining area cleanliness and ensured compliance with health regulations.
  • Monitored cash register operations during shifts, ensuring accuracy of transactions and minimizing discrepancies.
  • Conducted inventory checks and managed stock levels for kitchen supplies, supporting uninterrupted kitchen operations.

Education

High School Diploma -

Escuela Menecademencia
Honduras
03-2024

Skills

  • Task delegation
  • Staff coordination
  • Upselling techniques
  • Customer service
  • Customer interaction

Languages

Spanish
Native/ Bilingual

Timeline

Waitress Supervisor

McDonald's
01.2021 - 05.2023

High School Diploma -

Escuela Menecademencia
Grisel Guzman