Summary
Overview
Work History
Education
Skills
References
Timeline
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Harry Vazquez Lopez

620 Peachtree St. NE # 1808 Atlanta,GA

Summary

Dynamic Customer Service Manager with a proven track record at Home Depot, excelling in team leadership and inventory management. Adept at enhancing customer satisfaction and driving sales through effective training and mentoring. Recognized for problem-solving aptitude and commitment to maintaining operational excellence in fast-paced retail environments.

Overview

15
15
years of professional experience

Work History

Customer Service Manager

Home Depot
Sandy Springs, GA
10.2017 - Current

CXM execution store standard across the entire store, including customer services, and operation process. CXM have a duty to uphold, maintain, and support all company polices and positions.

walk the store talking to customers and make sure associates are taking care of everyone, while providing assistance when necessary. Ensuring the store is well-stocked, verifying the accuracy of orders, and deliveries. Collaborate with store leadership team members to make departmental decisions that impact departments sales.

Retail Sales Associate

Banana Republic
Atlanta, GA
10.2017 - 03.2024
  • Sales Associate's job is to provide excellent customer service, assist customer in finding products, and help them with their purchases, identify and resolve customer issues in a timely manner. Responsible for maintaining a clean and organized sales floor, and may also handle cash register duties.

Retail Sales Associate

Nordstorm
Houston, TX
05.2010 - 10.2017
  • Interacting with customers, providing product information, assisting with purchases, and processing transactions, handling returns or refunds. handle task like restocking shelves, maintaining displays.
  • As "made to order" offering a better fit than a ready-made suit. It involves selecting fabric and style, with the suit then constructed based on your measurements.

Education

Associate of Arts - Photography

Community College of Souther Nevada
Las Vegas, NV

Skills

  • Customer service
  • Sales training
  • Staff management
  • Inventory management
  • Order processing
  • Team leadership
  • Visual merchandising
  • Employee development
  • Team development
  • Training and mentoring
  • Employee scheduling
  • Problem-solving aptitude

References

References available upon request.

Timeline

Customer Service Manager

Home Depot
10.2017 - Current

Retail Sales Associate

Banana Republic
10.2017 - 03.2024

Retail Sales Associate

Nordstorm
05.2010 - 10.2017

Associate of Arts - Photography

Community College of Souther Nevada
Harry Vazquez Lopez