Dynamic Customer Service Manager with a proven track record at Home Depot, excelling in team leadership and inventory management. Adept at enhancing customer satisfaction and driving sales through effective training and mentoring. Recognized for problem-solving aptitude and commitment to maintaining operational excellence in fast-paced retail environments.
CXM execution store standard across the entire store, including customer services, and operation process. CXM have a duty to uphold, maintain, and support all company polices and positions.
walk the store talking to customers and make sure associates are taking care of everyone, while providing assistance when necessary. Ensuring the store is well-stocked, verifying the accuracy of orders, and deliveries. Collaborate with store leadership team members to make departmental decisions that impact departments sales.