Harun M. Abdi
Summary
Reliable and adaptable professional with experience in information technology, software development, production support, and home health care. Known for strong attention to detail, problem-solving ability, and being a dependable team player. Comfortable working in fast-paced environments, learning new tools quickly, and supporting both technical systems and people. Seeking opportunities in IT, healthcare support, security, customer service, or general labor roles.
Overview
9
9
years of professional experience
Work History
Direct Support Professional
Clear Choice Home Health
11.2024 - Current
- Provide daily care and support to clients in a home setting
- Assist with personal care, mobility, and daily living activities
- Ensure client safety, comfort, and dignity at all times
- Communicate effectively with families and care teams
- Maintain accurate documentation and follow care plans
Associate Software Engineer
Optum
07.2022 - 10.2024
- Worked in an agile team to develop and support microservice-based applications
- Assisted in building reliable data transfer systems using Spring Boot, Kafka, and REST APIs
- Helped map and validate data to ensure successful processing by enterprise systems
- Supported cloud infrastructure deployment using Microsoft Azure
- Collaborated with cross-functional teams to improve system reliability and performance
Production Support Engineer
Wipro
09.2019 - 06.2022
- Monitored application health and ensured system availability
- Performed post-deployment testing to prevent production issues
- Created system alerts and reports to identify and resolve errors
- Supported enterprise applications used in high-volume retail environments
- Worked with business and finance teams to deliver operational data and reports
Security Guard
American Security & Professional Consultant Agency
01.2017 - 01.2019
- Maintained a safe and secure environment for clients, staff, and visitors
- Conducted routine patrols and monitored premises for safety concerns
- Enforced company policies and security procedures
- Responded to incidents professionally and reported activities accurately
- Demonstrated strong situational awareness and customer service skills
Education
Full-Stack Developer Apprentice -
Per Scholas Bootcamp
06.2022
Bachelor's Degree - Computer Information Technology
Metropolitan State University
06.2020
Skills
- Strong work ethic
- Reliability
- Team collaboration
- Communication
- Problem solving
- Critical thinking
- Time management
- Adaptability
- Attention to detail
- Customer support
- Client support
- Documentation
- Reporting
- Java
- JavaScript
- HTML
- CSS
- Spring Boot
- REST APIs
- GraphQL
- PostgreSQL
- MySQL
- Oracle
- Splunk
- Dynatrace
- Kibana
- Kafka
- EventHub
- Microsoft Azure
- Jenkins
- Jira
- Rally
- Slack
- Postman
Languages
- Somali
- Arabic
- English, Fluent
- Somali, Fluent
- Arabic, Conversational
Timeline
Direct Support Professional
Clear Choice Home Health
11.2024 - Current
Associate Software Engineer
Optum
07.2022 - 10.2024
Production Support Engineer
Wipro
09.2019 - 06.2022
Security Guard
American Security & Professional Consultant Agency
01.2017 - 01.2019
Full-Stack Developer Apprentice -
Per Scholas Bootcamp
Bachelor's Degree - Computer Information Technology
Metropolitan State University