Harvey Prestegui
Culver City,CA
Summary
Engaging professional offering many years of experience in hospitality industry. Dedicated to creating exceptional guest experiences through top-notch service and timely delivery of orders. Collaborative team player with strong communication skills.
Overview
10
10
years of professional experience
4030
4030
years of post-secondary education
Work History
Room Service Server
The NoMad Hotel Los Angeles
Los Angeles, California
09.2017 - 07.2019
- Delivered exceptional room service to guests throughout the hotel.
- Collaborated with kitchen staff to ensure timely food preparation.
- Set up and arranged dining experiences in guest rooms.
- Managed guest inquiries and requests with professionalism and care.
- Maintained cleanliness and organization of service trays and equipment.
- Communicated effectively with team members during busy service periods.
- Assisted guests with menu selections and dietary preferences.
- Handled payments and processed transactions accurately at delivery.
- Followed up with guests regarding order quality to satisfaction.
Food Runner
Katsuya Americanas
Glendale, California
05.2016 - 11.2018
- Delivered food promptly to tables, ensuring accurate order presentation.
- Collaborated with kitchen staff to maintain smooth service flow during peak hours.
- Assisted servers by refilling drinks and providing additional support as needed.
- Maintained cleanliness of dining area, ensuring a pleasant environment for guests.
- Communicated effectively with team members to coordinate timely food delivery.
- Engaged with customers to provide information about menu items and specials.
- Handled customer inquiries and resolved issues with professionalism and care.
Busser
Red O's Steakhouse
Hollywood, CA
01.2015 - 01.2017
- Cleared and reset tables promptly after guest departures.
- Assisted servers in delivering food and beverages to guests.
- Maintained cleanliness and organization of dining areas throughout service.
- Provided exceptional customer service by addressing guest needs promptly.
- Followed health and safety guidelines for food handling and sanitation practices.
- Supported team members during peak hours to enhance workflow efficiency.
- Bussed and reset tables in an orderly fashion.
- Wiped down and cleaned chairs, booths, and highchairs.
- Maintained cleanliness of restaurant dining area throughout shift.
Assistant Manager
Lucy's El Adobe Cafe
Hollywood, California
02.2009 - 10.2016
- Managed daily operations to ensure smooth restaurant service.
- Trained and supervised staff to enhance customer service skills.
- Coordinated inventory management and supply orders for kitchen efficiency.
- Implemented training programs for new employees to ensure quality standards.
- Resolved customer complaints promptly to maintain satisfaction levels.
- Monitored food safety protocols to uphold health regulations consistently.
- Collaborated with management on budgeting and financial planning initiatives.
- Supervised daily operations including scheduling shifts, assigning duties.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
Education
Ged Santa Monica College
Santa Monica, CAJohn Marshall
Hollywood, CaliforniaSkills
- Food service
- Order accuracy
- Menu knowledge
- POS operation
- Inventory control
- Team collaboration
- Problem solving
- Service excellence
Timeline
Room Service Server
The NoMad Hotel Los Angeles
09.2017 - 07.2019
Food Runner
Katsuya Americanas
05.2016 - 11.2018
Busser
Red O's Steakhouse
01.2015 - 01.2017
Assistant Manager
Lucy's El Adobe Cafe
02.2009 - 10.2016
Ged Santa Monica College
John Marshall