Azusena "Suzie" Meza _______________________
Elk Grove,CA
Summary
Dependable and Hardworing Server
Successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional, motivated with engaging personality and flexible approach. Team collaboration and resolving issues with customers, waitstaff and management. Skilled in anticipating customer needs to facilitate enjoyable dining experiences.
Overview
23
23
years of professional experience
Work History
Legal Secretary II
County of Sacramento, County Counsel
08.2007 - Current
- Maintain the master calendar for court appearances
- Draft and type grammatically correct office memos
- Format, proof and prepare documents for filing in the court
- Process petitions, subpoenas and requests for priors and medical records
- Assist in maintaining department files with the utmost confidentiality
- Open new client files and new matters in ProLaw
- Record and monitor court appearances
- Receive and disburse all incoming mail.
Hostess
Chevy's Restaurant
05.2001 - 02.2002
- Greet guests immediately upon arrival
- Inform the guests that their table is ready and invite them to the table
- Carry guests’ drinks to their seats/tables from the bar area and transfer their tab to the table if needed
- Answer calls promptly and politely
- Utilize all tables on a rotation to achieve highest turnaround of guests and maintain smooth flow of the restaurant
- Keep host stand well organized and stocked
- Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, equipment, etc.
- Tour the restaurant in intervals to identify any empty tables
- Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
- Complete opening/running/closing side work duties as assigned
Server
Lyon's Restaurant
01.2001 - 06.2002
- Served food and beverages promptly with focused attention to customer needs.
- Efficiently place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Education
AA - Paralegal Studies
MTI College of Business and Technology
Sacramento, California01.2007
Skills
- Proficient math
- Communication
- Customer service
- Problem-solving
- Teamwork
- Ability to multitask
- Attention to detail
- Stamina
- Warm and Friendly
- Billing and Payment Processing
Languages
Spanish
Native or Bilingual
Timeline
Legal Secretary II
County of Sacramento, County Counsel
08.2007 - Current
Hostess
Chevy's Restaurant
05.2001 - 02.2002
Server
Lyon's Restaurant
01.2001 - 06.2002
AA - Paralegal Studies
MTI College of Business and Technology
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