Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hasan Kassab

NASHVILLE,TN

Summary

Accomplished driver with a clean record and exceptional customer service skills, honed at Lyft. Proven ability to optimize routes using GPS, ensuring punctuality and reliability. Successfully reduced transportation costs by 15% through strategic planning. Adept at navigating dynamic environments, maintaining safety protocols, and adapting to client needs with flexibility and precision.

Overview

11
11
years of professional experience

Work History

Driver

Lyft
01.2022 - Current
  • Maintained vehicle cleanliness and performed routine inspections for safety compliance.
  • Followed navigation systems to optimize routes and reduce delivery times.
  • Learned traffic laws and company policies to enhance driving efficiency and safety.
  • Transported clients from one destination to another
  • Adapted quickly to changing schedules and customer needs in dynamic environments.
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Transportation

Self-employeed
01.2021 - 01.2022
  • Handled sensitive documents securely, ensuring confidentiality and privacy were maintained during transportation.
  • Developed strategies to reduce transportation costs and increase operational performance.
  • Coordinated logistics for inbound shipments, reducing transit time and transportation costs.
  • Ensured safe transportation of materials by adhering to industry regulations and guidelines.
  • Facilitated smooth transitions between appointments by coordinating transportation services when necessary.
  • Maintained compliance with transportation regulations, avoiding costly fines and delays.
  • Ensured cargo security by properly loading, securing, and monitoring during transportation.
  • Ensured compliance with hazardous materials regulations during transportation of oil products.
  • Implemented safety protocols in transportation procedures, significantly reducing accidents and incidents.

Repair Associate

Alorica
01.2019 - 01.2021
  • Diagnosed equipment malfunctions to ensure timely repairs and minimize downtime.
  • Performed routine maintenance on tools and machinery, enhancing operational efficiency.
  • Assisted in inventory management by tracking repair parts and supplies accurately.
  • Collaborated with team members to streamline repair processes and improve service delivery.
  • Trained new associates on safety protocols and standard operating procedures for repairs.
  • Utilized diagnostic tools to identify issues, ensuring effective troubleshooting methods were applied.

Repair Associate

Asurion
01.2016 - 01.2019
  • Reduced average repair times by streamlining workflow processes, improving overall productivity within the team.
  • Assisted with training new hires on company policies, repair procedures, and best practices to ensure consistency in service quality.
  • Streamlined the repair process, identifying common issues and implementing time-saving solutions.
  • Improved team morale by sharing knowledge, tips, and tricks gained from attending industry conferences or specialized training courses.
  • Enhanced repair efficiency with effective use of diagnostic tools and software for troubleshooting device issues.

Shipping Clerk

CEVA Logistics Inc.
01.2015 - 01.2016
  • Processed incoming and outgoing shipments using warehouse management systems for inventory accuracy.
  • Coordinated with carriers to schedule pickups and deliveries, ensuring timely transportation of goods.
  • Inspected shipments for damage or discrepancies, resolving issues promptly to maintain quality standards.
  • Maintained accurate shipping documentation, including bills of lading and packing lists for compliance purposes.
  • Monitored inventory levels and assisted with stock replenishment to optimize supply chain efficiency.
  • Trained new staff on shipping protocols and safety procedures, promoting a culture of operational excellence.

Education

Iraq
Iraq

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Punctual and reliable
  • City and non-city driving
  • Flexible schedule
  • Punctuality
  • GPS and route planning
  • Loading and unloading
  • Safety protocols
  • Driving in adverse conditions
  • Navigational systems and GPS

Languages

Arabic
Full Professional
English
Professional Working

Timeline

Driver

Lyft
01.2022 - Current

Transportation

Self-employeed
01.2021 - 01.2022

Repair Associate

Alorica
01.2019 - 01.2021

Repair Associate

Asurion
01.2016 - 01.2019

Shipping Clerk

CEVA Logistics Inc.
01.2015 - 01.2016

Iraq

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Hasan Kassab