Hasan Muhanna
Tabosh Resstaurant
ELCAJON,CA
1
Certification
2
years of professional experience
Dedicated customer service professional with proven cash handling expertise and a strong focus on conflict resolution. Committed to enhancing customer satisfaction through efficient transaction processing and a welcoming environment.
Work History
Customer Service Cashier
1 Year 11 Months- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of the cash register area to enhance customer experience.
- Assisted in training new staff on cash handling procedures and customer service protocols.
- Collaborated with team members to ensure smooth operations during peak hours.
- Monitored daily sales reports to identify trends and inform management of discrepancies.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Education
High School Diploma
Aviation Maintenance
Skills
Customer service
Customer satisfaction
Patience and composure
Reliability and punctuality
Cash register operation
Cash handling
Customer complaint resolution
Guest services
Cash management
Product knowledge
Customer focus
Payment processing
Cash handling expertise
Customer inquiries
Payment collection
Merchandise restocking
Up-selling techniques
Customer relationship management (CRM)
Product merchandising
Drawer management
Strong numeracy
Time management
Attention to detail
Multitasking and organization
Adaptability and flexibility
Conflict resolution
Basic math
Cultural awareness
Accomplishments
- Achieved [Result] through effectively helping with [Task].
- Documented and resolved [Issue] which led to [Results].
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Author of “[Article Title],” published in [Journal Name] in [Year].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of [Number] staff members.
- Resolved product issue through consumer testing.
- Collaborated with team of [Number] in the development of [Project name].
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of expertise] License - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
Interests
Cooking
Participating in cooking contests and challenges to showcase culinary skills and creativity.
Timeline
Customer Service Cashier
Tabosh Resstaurant
09.2024 - CurrentRead More
San Diego Miramar College
Aviation Maintenance
Read More
Innovation High Lakeside.
High School Diploma
Read More