Hasan Salame
Summary
Developed strong customer service and problem-solving skills in fast-paced environment. Excel in delivering personalized assistance and maintaining high level of care and safety. Seeking to transition into new field, leveraging experience in client interaction and efficient task management.
Professional with experience in supporting passengers and ensuring smooth travel experiences. Known for strong focus on team collaboration and adapting to changing needs. Skilled in customer service, safety protocols, and efficient mobility assistance. Reliable and result-driven, committed to enhancing passenger satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Wheelchair Agent
Prospect Airport Services
Detroit, MI
01.2026 - Current
- Assisted passengers with mobility needs, ensuring timely and safe transport to gates.
- Coordinated with airline staff to streamline boarding processes for passengers requiring assistance.
- Provided exceptional customer service, addressing passenger inquiries and concerns promptly.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
Construction Worker
Cedar Outdoor Living
Novi, MI
02.2021 - Current
- Assisted in maintaining a clean and safe work environment on-site.
- Developed relationships with clients to understand their needs and provide exceptional service quality.
- Contributed to team efficiency by effectively communicating project updates and collaborating on task assignments.
Team Member
Target
Dearborn , MI
06.2025 - 12.2025
- Collaborated with team members to ensure efficient store operations.
- Processed transactions accurately at the cash register.
- Stocked shelves and replenished inventory to maintain optimal stock levels.
- Greeted customers upon entering the store with a friendly demeanor.
Gas Station Lead
Youssef Mousawi
Dearborn Heights, MI
08.2024 - 06.2025
- Greeted and assisted customers patiently and nicely.
- Organized cleaning supplies and maintained inventory to support smooth daily operations.
- Reported maintenance issues or damages to supervisors to facilitate prompt repairs and minimize disruptions.
- Enhanced customer experience through effective problem-solving and conflict resolution strategies.
- Trained new employees on company protocols, safety regulations, and customer service techniques to ensure a high-performing team.
Education
Bachelors of Science - Public Health
University of Michigan, Dearborn
Dearborn, MI07-2028
High School Diploma -
Crestwood High School
Dearborn Heights, MI06-2024
Private Pilot License - Aviation
Crosswinds Aviation
Ypsilanti, MI08-2027
Skills
- Time management
- Communication skills
- Leadership qualities
- Customer service
- Willingness to learn
- Patient assistance
- Ticketing
- Problem-solving
Languages
Arabic
Native or Bilingual
Timeline
Wheelchair Agent
Prospect Airport Services
01.2026 - Current
Team Member
Target
06.2025 - 12.2025
Gas Station Lead
Youssef Mousawi
08.2024 - 06.2025
Construction Worker
Cedar Outdoor Living
02.2021 - Current
High School Diploma -
Crestwood High School
Bachelors of Science - Public Health
University of Michigan, Dearborn
Private Pilot License - Aviation
Crosswinds Aviation