Haseba Kazan
Vienna,VA
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
4
4
years of professional experience
Work History
Shift Manager
PlayaBowls
05.2021 - Current
- Excelled in every store position and regularly backed up front-line staff.
- Tracked inventory movements and put away orders.
- Trained and mentored new employees to maximize team performance.
- Exercised composure under pressure and in escalated customer service scenarios.
- Kept employees operating productively and working on task to meet business and customer needs.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Cooperated with coworkers to improve customer experience and manage storefront.
Babysitting
Babysitter
01.2020 - Current
- Prepared healthy, age-appropriate snacks and meals.
- Communicated positively with children and guardians.
- Taught children to organize toys, wash hands, and share by leading by example.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
Education
Bachelor of Arts - International Relations
George Mason University
Fairfax05.2027
Skills
- Quality Assurance
- Staff Development
- Supply Ordering
- Inventory Control
Timeline
Shift Manager
PlayaBowls
05.2021 - Current
Babysitting
Babysitter
01.2020 - Current
Bachelor of Arts - International Relations
George Mason University
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