Summary
Work History
Education
Skills
Languages
Timeline
Generic
HASHMA JAAN

HASHMA JAAN

Indian

Summary

Accommodating Customer Support Specialist with documented history of exceeding customer and patron expectations. Calm and composed in stressful situations with successful record of reducing customer dissatisfaction through acknowledgment, decisive communication, and focused solutions. Expert at finding win-win solutions.

Flexible customer service representative offering several years of success in resolving customer concerns and inquiries. Versed in accurately documenting call details and preparing reports. Committed to providing helpful answers and relevant information to retain clients.

Work History

Call Center Representative

Call Centre Executive (1 Year Experience) Handled
  • Managed high volume inbound calls to assist customers with inquiries.
  • Resolved customer complaints effectively, ensuring satisfaction and retention.
  • Provided product information and guided customers through features and benefits.

Computer Operator

AT BANDIPORA
  • Processed data entry tasks with attention to accuracy and detail.
  • Assisted in troubleshooting technical issues to maintain system efficiency.

Education

UNDER GRADUATE

CABA DIPLOMA

Skills

  • Customer service
  • Data entry
  • Product knowledge
  • System efficiency

Languages

English
Elementary
Urdu
Professional
Hindi
Professional

Timeline

Call Center Representative

Call Centre Executive (1 Year Experience) Handled

Computer Operator

AT BANDIPORA

UNDER GRADUATE

CABA DIPLOMA
HASHMA JAAN