Hassan Azeem
Houston,TX
Summary
As an IT specialist with a focus on getting things done and a strong desire for continuous learning, I bring extensive hands-on experience in penetration testing and a deep understanding of IT basics and security principles. My experience extends to cybersecurity and cloud technologies, including practical experience with SQL injection, Azure, and AWS. I'm eager to join a dynamic team where I can further develop skills and contribute as a dedicated and proactive IT specialist.
Overview
3
3
years of professional experience
1
1
Certification
Work History
IT Deployment Technician
Memorial Hermann (Medasource)
02.2024 - Current
- Identified and tackled network, connectivity, and server issues
- Writing iGel software to PC and testing the cloud software for any foreseen issues that would prevent the software from performing and delivering modular and preventative security
- Installing UPS, BCAs, PCs, printers, and peripherals around the city of Houston
- Ensured compliance with company policies and regulatory requirements during the deployment process, mitigating potential risks.
- Managed inventory effectively, ensuring adequate supply of equipment for scheduled deployments.
Online Party Coordinator/Virtual Party Planner
Cosmic Air
05.2022 - 08.2023
- Booked private parties for clients using online system provided and managed throughout the day
- Coordinated schedules and timelines for events
- Managed event logistics and operations
- Communicate with customers via online platforms, email, or phone to discuss party details, options, and pricing
- Customize party packages based on customer preferences and requirements
Help Desk Agent
Private E-Commerce
01.2022 - 05.2023
- Provided technical support to over 500 customers and troubleshot a variety of software and hardware issues
- Assisted customers with troubleshooting their hardware and software issues via phone, email, and chat support
- Utilized knowledge of various operating systems and software applications to troubleshoot issues
- Developed and maintained customer service relationships
- Responded to customer inquiries in a timely and professional manner
Education
Associate of Arts - Computer And Information Systems Security
01.2024
Skills
- Network configuration
- Incident Response Coordination
- DHCP Configuration
- AWS Services Expertise
- Software Installation
- IT Infrastructure
- Teamwork and Collaboration
- Microsoft Azure proficiency
- AWS Services Expertise
Certification
- CompTIA A+, 04/01/2023
- CompTIA Security+, 08/01/2023
- CompTIA Network+ 07/24/2024
Timeline
IT Deployment Technician - Memorial Hermann (Medasource)
02.2024 - Current
Online Party Coordinator/Virtual Party Planner - Cosmic Air
05.2022 - 08.2023
Help Desk Agent - Private E-Commerce
01.2022 - 05.2023
Lone Star College System - Associate of Arts, Computer And Information Systems Security
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