HASSAN EL CHEIHK ALI
New York,NY
Summary
Experienced business leader with demonstrated strategic planning, problem-solving and team-building abilities. Successful at bringing in and training staff to handle customer and business needs. Motivational, diplomatic and respectful of people from different backgrounds. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Experienced with emergency medical transportation, ensuring patients' safe and timely transfer. Utilizes advanced driving techniques and knowledge of emergency protocols to handle high-pressure situations effectively. Knowledge of patient care and vehicle maintenance, ensuring readiness for any emergency.
Overview
16
16
years of professional experience
Work History
Ambulance Driver
Citywide Mobile Response
12.2024 - Current
- Improved patient care by coordinating with emergency medical technicians and following established protocols during ambulance transport.
- Ensured timely arrivals at hospitals by maintaining open communication with dispatchers and adhering to strict transport schedules.
- Maintained professional demeanor during high-stress situations, effectively managing emotions while providing quality care to patients in need.
- Completed required training programs and certifications, staying current on industry best practices for emergency transportation.
- Collaborated effectively with first responders on scene to quickly assess patients'' needs and determine the most efficient transport methods.
- Adhered to all relevant state and federal regulations governing the safe operation of an ambulance vehicle for both non-emergency and emergency transports.
- Contributed to team efficiency by assisting in the cleaning, restocking, and organization of ambulance equipment after each call.
- Provided compassionate care to patients, addressing their concerns and ensuring a comfortable transport experience.
- Completed mechanical checklist prior to each shift, monitoring functionality of ambulance.
- Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.
- Accepted daily patient transport assignments and drove ambulance with medical personnel to patient location.
Owner
SMOKE SHOP
01.2022 - 06.2023
- Set pricing structures according to market analytics and emerging trends.
- Devised business and marketing plans and prepared monthly financial reports.
- Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Managed sales presentations to promote product and brand benefits.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Supervisor
MET FRESH SUPER MARKET
02.2017 - 01.2022
- Resolved customer complaints and adjusted policies to meet changing needs.
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Complied with company policies, objectives and communication goals.
- Identified and corrected performance and personnel issues to reduce impact to business operations.
- Coached staff members to develop long-term career goals.
- Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
- Responded to employee concerns or complaints by coordinating with human resources team to solve issues.
- Monitored employee productivity to provide constructive feedback and coaching.
- Coordinated employee schedules according to shift changes and availability.
- Responded to customer questions regarding products, prices and availability.
Uber Driver
Uber
03.2015 - 01.2017
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Monitored traffic conditions and applied defensive strategies to avoid accidents.
- Achieved consistently high customer scores due to exceptional service.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Picked up clients from specific locations to transport and drop off at destinations.
- Determined most expedient trip by mapping out driving routes ahead of time.
- Transported riders to designated stops according to pre-determined schedules.
Salesman
west side socks inc
01.2009 - 07.2014
- Educated customers on product features and technical details to highlight benefits.
- Negotiated prices and set up contracts to finalize sales agreements.
- Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
- Monitored customer order process and addressed customer issues.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Created and implemented store displays, promoting sales and growth.
- Developed key customer relationships to increase sales.
- Drove substantial sales through suggestive selling and by promoting add-on purchases.
Education
Some College (No Degree) - International Business
College of Staten Island of The City University of New York
Staten Island, NYNursing
ASA College
Brooklyn, NY10.2021
High School Diploma -
Fort Hamilton High School
Brooklyn, NY06.2006
Skills
- Cost Reduction
- Training Management
- Employee Motivation
- Customer Service Management
- Focus and Follow-Through
- Performance Assessment
- Sales Tracking
- Sales Promotion
- Patient care
- Emergency response
- Emergency vehicle operation
- Defensive driving
- Vehicle inspection
- Ambulance driving
- Route navigation
- Transportation procedures
- Incident reporting
- Vehicle maintenance
- Radio communication
- Ambulance stocking
- Patient moving and lifting
- Accident reporting
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Patient transport
- Route planning
- Patient transportation
- Emergency protocols
Languages
English
Professional
Arabic
Native/ Bilingual
Education and Training
false,other,other,other
Timeline
Ambulance Driver
Citywide Mobile Response
12.2024 - Current
Owner
SMOKE SHOP
01.2022 - 06.2023
Supervisor
MET FRESH SUPER MARKET
02.2017 - 01.2022
Uber Driver
Uber
03.2015 - 01.2017
Salesman
west side socks inc
01.2009 - 07.2014
Some College (No Degree) - International Business
College of Staten Island of The City University of New York
Nursing
ASA College
High School Diploma -
Fort Hamilton High School
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