Hassan Ghoul
Dearborn Heights
Summary
Driven Assistant Manager at Greenland Market, I excelled in enhancing customer satisfaction and streamlining operations, leading to a significant reduction in cash discrepancies. Skilled in Python programming and team leadership, I fostered a positive work environment and implemented software improvements, showcasing a blend of technical and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Greenland Market
06.2021 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Education
Associate of Science - Computer Science
Wayne State University
Detroit, MISkills
- Customer service
- Team leadership
- Decision-making
- Web development
- Python programming
- Software development
- Machine learning
- Troubleshooting skills
- Software improvements
- Scripting languages
- C programming language
- Java programming language
Languages
Arabic
Full Professional
English
Native or Bilingual
Timeline
Assistant Manager
Greenland Market
06.2021 - Current
Associate of Science - Computer Science
Wayne State University
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