Hassan Osman
Buffalo,NY
Summary
Proactive individual with a solid foundation in mechanical engineering technology. Known for exceptional attention to detail and problem-solving abilities, ready to contribute to streamlined operations and effective office management.
Overview
1
1
year of professional experience
Work History
Amazon Associate
Amazon
Buffalo, New York
07.2025 - Current
- Assisted in managing inventory levels using Amazon's inventory management systems.
- Supported the onboarding of new associates through training and orientation sessions.
- Communicated effectively with customers to resolve inquiries and issues promptly.
- Utilized Amazon's software tools for tracking performance metrics and workflow status.
- Built relationships with customers by providing friendly customer service.
- Provided customer service support for inquiries, complaints, and returns.
Work Study Student
Buffao State University
Buffalo, New York
09.2025 - 03.2026
- Assisted staff with daily administrative tasks and office organization.
- Participated in training sessions to improve skills relevant to job responsibilities.
- Facilitated communication between departments by delivering messages promptly.
- Created and refined correspondence and documents to ensure clarity and professionalism.
Education
Bachelor of Science - Mechanincal Engineering Technology
SUNY Buffalo State
Buffalo, NY05-2027
Skills
- Customer service
- Multitasking and organization
- Data entry
- Microsoft Office
- Problem solving
- Attention to detail
- Problem analysis
- Equipment maintenance
- Technical drawing and CAD software
Languages
English
Professional
Somali
Full Professional
Arabic
Limited
Swahili
Elementary
Timeline
Work Study Student
Buffao State University
09.2025 - 03.2026
Amazon Associate
Amazon
07.2025 - Current
Bachelor of Science - Mechanincal Engineering Technology
SUNY Buffalo State