Hassan Salazar
New York,NY
Summary
Ambitious Flight Attendant with 8 years of experience and passion for the hospitality industry. Personable, experienced with conflict resolution and sensitive to others' needs. Organized and driven by completing day to day tasks and motivated by the reward of knowing every detail is handled appropriately.
Overview
9
9
years of professional experience
Work History
Flight Attendant
United Airlines, Inflight Purser
01.2016 - Current
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
- Ensure safety and comfort of customers onboard aircraft.
- Attended workshops and trainings in customer service, conflict resolution tactics and safety procedures to keep abreast of all new requirements and procedures.
Sales Agent
State Farm Insurance
04.2015 - 01.2016
- Identified sales opportunities throughout various markets to ensure business success and client trust
- Responsible for retaining half of the Spanish-speaking clientele in the agency
- Testified on behalf of agency as part of criminal and civic proceedings
- Handled policy renewals, tracking claims, and worked alongside customer service team to ensure seamless protection
- Handled administrative aspects of sales by completing customer contracts and warranties and accepting and processing payments.
Visual Merchandising Manager
Joe Fresh
02.2014 - 04.2015
- Supported and collaborated with cross functional partners to deliver monthly directives that aligned with brand specific initiatives
- Created appealing and eye-catching displays month to month leading product presentation and ensuring customer interest
- Recommended sources of equipment, materials, props and art supplies necessary to carry out recurring, scheduled, and unscheduled special projects throughout the year
- Communicated visual merchandising information and standards via in-store training and regular meetings.
Education
Associate of Science - Hospitality Management
LaGuardia Community College of The City University of New York
Long Island City, NY12.2014
Diploma - Vocal Music
Frank Sinatra School Of The Arts High School
Long Island City, NY06.2012
Skills
- Social media marketing experience
- Customer service
- Adult AED and CPR
- New Hire Coaching
- Situational Awareness
- Conflict Mediation
- Microsoft Office
- Calm and Professional Under Pressure
- Upbeat and Positive Personality
- Positive Attitude and Energetic
Languages
Spanish
Native or Bilingual
Timeline
Flight Attendant
United Airlines, Inflight Purser
01.2016 - Current
Sales Agent
State Farm Insurance
04.2015 - 01.2016
Visual Merchandising Manager
Joe Fresh
02.2014 - 04.2015
Associate of Science - Hospitality Management
LaGuardia Community College of The City University of New York
Diploma - Vocal Music
Frank Sinatra School Of The Arts High School
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