Hassell Carranza
Summary
Well-organized professional with demonstrated strengths in time management and office operations. Dedicated clerical precessional with excellent verbal and written communicator skills with strong background cultivating positive relationships and professionalism. Recognized for exemplary organization skills , prioritization and work ethic. Seeking a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Medical Receptionist
Portola Valley Chiropractic
09.2020 - Current
- Utilized electronic medical record systems to store, retrieve and process patient data.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Assisted with medical coding and billing tasks.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Reviewed patient diagnosis codes to verify accuracy and completeness.
- Assisted with onboarding of new employees.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Supported staff on special assignments and ad hoc projects.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
Receptionist
Idylwood Care Center
09.2014 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
No Degree - Medical Billing
West Valley College
Saratoga, CA06.2021
Associate of Arts - Social Sciences
Foothill College
Los Altos, CA06.2020
Skills
- Data Entry
- Clerical Support
- Scheduling and Calendar Management
- Appointment Scheduling
- Front Desk Operations
- Paperwork Coordination
- Medical Office Administration
- Electronic Medical Records
- Administrative Support
- Multi-Line Telephone Systems
- Customer/Client/Staff Relations
- Verbal and Written Communication
- Organization Skills
Languages
Spanish
Full Professional
Timeline
Medical Receptionist
Portola Valley Chiropractic
09.2020 - Current
Receptionist
Idylwood Care Center
09.2014 - 09.2020
No Degree - Medical Billing
West Valley College
Associate of Arts - Social Sciences
Foothill College
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