Professional Summary
Overview
Work History
Education
Skills
Timeline

Hassen Rockssi

Outback Steakhouse
Rehoboth Beach,DE
21
years of professional experience

Dynamic professional with extensive experience in customer service and time management, honed at Outback Steakhouse. Proven ability to cultivate customer loyalty and manage bar inventory effectively. Certified in NASM CPT, demonstrating a commitment to excellence and results-driven performance in fast-paced environments.

Work History

Contractor

5 Years 8 Months
Self Employed Services | 02.2021 - 2026

Gig work DoorDash, Uber and Instacart. Responsible for picking up orders, placing orders and personal shopping. Navigating and delivering goods to customers in the area.

Management, Bartender, Server

20 Years 7 Months
Outback Steakhouse | 04.2000 - 11.2020
  • Delivered attentive table service while explaining menu items, specials, and beverage options to guests.
  • Mixed cocktails, poured drinks, and followed beverage recipes with consistent accuracy and speed.
  • Processed orders using POS system and coordinated timing between kitchen, bar, and dining room.
  • Refilled drinks, delivered food, and maintained smooth guest flow during high-volume service.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
  • Built relationships with vendors to manage orders and negotiate costs.

Education

NASM/AFAA CPR ASTI - CPR/AED

National Academy of Sports Medicine | Gilbert, AZ | 07.2026

Associate of Arts - Ancient History

Idaho State University | Pocatello, ID | 06.2007

Bachelor Program Pre-Architecture

Skills

Customer service
Time management
Scheduling and planning
NASM CPT
NASM CNC
NASM BCS
NASM CES
NASM ACP

Timeline

Contractor

Self Employed Services
02.2021 - 2026Read More

Management, Bartender, Server

Outback Steakhouse
04.2000 - 11.2020Read More

National Academy of Sports Medicine

NASM/AFAA CPR ASTI from CPR/AED
Read More

Idaho State University

Associate of Arts from Ancient History
Read More
Hassen Rockssi