Hassiba Meziani
New York
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Sales Associate
7 Eleven Store
Brooklyn
10.2024 - Current
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed transactions efficiently.
- Stocked shelves and replenished inventory as needed.
- Collaborated with team members to ensure smooth store operations.
- Ensured compliance with safety and health regulations in the store.
- Handled customer complaints and resolved issues promptly.
- Participated in promotional activities to enhance customer engagement.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Used technology resources to assist customers in locating and selecting items.
- Demonstrated product features and benefits for customers' needs.
- Received and displayed product shipments on store retail shelves upon delivery.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
Sales Associate
7 Eleven Store
Staten Island
05.2022 - 11.2024
- Assisted customers with product selection and inquiries.
- Maintained cleanliness and organization of store displays.
- Operated cash register and processed transactions efficiently.
- Collaborated with team members to ensure smooth store operations.
- Stocked shelves and replenished inventory as needed.
- Ensured compliance with safety and health regulations in the store.
- Handled customer complaints and resolved issues promptly.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Processed returns, exchanges, and refunds in accordance with company policies.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Described merchandise and explained use, operation and care.
- Prepared merchandise for purchase or rental.
- Maintained records related to sales for store management.
Education
English-as-a-Second-Language Education
Long Island University
Greenvale, NY 09.2022 - 03.2023
Master of Arts - Languages
University Mouloud Maameri
Tizi Ouzou, Tizi ouzou 09.2015 - 06.2020
Skills
- Customer service
- Cash register operation
- Inventory management
- Product knowledge
- Customer relationship management
- Team collaboration
- Issue resolution
- Effective communication
- Training and mentoring
- Retail store operations
- Product demonstrations
- Stocking and receiving
Languages
English
Beginner
French
Beginner
Arabic
Beginner
Timeline
Sales Associate
7 Eleven Store
10.2024 - Current
English-as-a-Second-Language Education
Long Island University
09.2022 - 03.2023
Sales Associate
7 Eleven Store
05.2022 - 11.2024
Master of Arts - Languages
University Mouloud Maameri
09.2015 - 06.2020