Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hassive Galvan

DALLAS

Summary

Dynamic and results-oriented professional with extensive experience in customer service and sales, notably at Walmart. Excelled in fast-paced environments, significantly enhancing customer satisfaction through expert product selection and attentive service. Skilled in accurate money handling and teamwork, demonstrating a strong work ethic and the ability to multitask effectively.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
06.2021 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Waitress

Waffle House
06.2020 - 06.2021
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.

Education

Skyline High School
Dallas, TX

Cosmetology

Ogle School
TX

Skills

  • Patience and empathy
  • Customer service expertise
  • Sales experience
  • Product picking
  • Hospitality and accommodation
  • Customer service
  • Heavy lifting
  • Decision-making
  • Accurate money handling
  • Teamwork and collaboration
  • Strong work ethic
  • Multitasking and organization
  • Answering phones

Timeline

Online Personal Shopper

Walmart
06.2021 - Current

Waitress

Waffle House
06.2020 - 06.2021

Skyline High School

Cosmetology

Ogle School

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Hassive Galvan