Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Hatem Nassar

University Place,WA

Summary

Hardworking and reliable young adult with strong ability in customer service. Offering strong teamwork and a positive attitude. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server

Old Spaghetti Factory
Tacoma, WA
01.2023 - 08.2024
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Stayed informed about daily specials, new menu items, promotions.

Server

Moctezuma's Mexican Restaurant
Tacoma
03.2022 - 05.2023
  • Provided excellent customer service to ensure satisfaction.
  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Store Associate

Fred Meyer
University Place, WA
10.2021 - 10.2022
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Stocked, replenished and organized inventory to keep store merchandise fresh.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Improved customer service feedback scores through outstanding service.
  • Trained new staff to assist customers using excellent product knowledge.
  • Responded to customer questions about products and services.

Assistant

Family Corner Store
Tacoma, WA
12.2015 - 01.2020
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.
  • Used product knowledge to suggest items to match client needs.
  • Scanned merchandise barcodes and bagged items using appropriate strategies for each type.
  • Maintained building security and personnel safety by following optimal visitor policies and tracking all guest entrances and exits.
  • Opened, sorted and distributed incoming mail and processed outgoing mail.
  • Kept front desk presentable, managing incoming calls and visitors with utmost professionalism.

Education

High School Diploma -

Curtis Senior High School
University Place, WA
06.2022

Skills

  • Customer service
  • Good work ethic
  • Friendly, positive attitude
  • Active listening
  • Customer assistance
  • Organization
  • Door-To-Door Sales
  • Networking Skills
  • Customer Consultations
  • Sales Support
  • Order Management
  • Table Bussing
  • Food Running

Certification

mast certificate

References

References available upon request.

Timeline

Server

Old Spaghetti Factory
01.2023 - 08.2024

Server

Moctezuma's Mexican Restaurant
03.2022 - 05.2023

Store Associate

Fred Meyer
10.2021 - 10.2022

Assistant

Family Corner Store
12.2015 - 01.2020

High School Diploma -

Curtis Senior High School

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Hatem Nassar