Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic

HATIM TAGELDIN

Richland,WA

Summary

Results-oriented professional with extensive experience in managing daily operations and enhancing customer service quality. Known for effective team collaboration and adaptability, driving significant improvements in client retention and overall satisfaction.

Overview

12
12
years of professional experience

Work History

Sales Associate

Signet Jewelers
Spokane, Washington
02.2024 - 06.2024
  • Assisted customers in product selection and provided tailored recommendations.
  • Managed inventory levels and organized merchandise displays for optimal presentation.
  • Built rapport with customers to enhance shopping experience and loyalty.

Sales Consultant

CarMax
Spokane, Washington
05.2023 - 01.2024
  • Assisted customers in selecting vehicles that matched their preferences and needs.
  • Conducted vehicle presentations to highlight features and benefits to potential buyers.
  • Managed customer inquiries, providing timely responses and solutions to concerns.

BIOMEDICAL ENGINEER

Becton Dickinson
01.2021 - 05.2023
  • Collaborated with cross-functional teams, achieving significant improvements in device reliability.
  • Analyzed system failures, implementing solutions that reduced downtime and increased efficiency.

BIOMEDICAL ENGINEER

IQVIA
01.2020 - 01.2021
  • contractor for BD

TIER II ADVANCED TECH SUPPORT

Comcast
Spokane, US
01.2018 - 01.2021
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated with management to identify training needs and objectives.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.

SECONDARY MANAGER

Walmart
Spokane, US
01.2016 - 01.2019
  • Managed daily operations and ensured compliance with company policies and procedures.
  • Supervised team members to maintain productivity and enhance customer service quality.

STORE MANAGER

M&M Design
, Saudi Arabia
01.2012 - 01.2014
  • Managed daily store operations and ensured smooth workflow.
  • Implemented visual merchandising standards to enhance store presentation.

Education

Bachelor of Science - Engineering

University of Arizona
Arizona City, AZ
07-2028

Cybersecurity Analyst - Cyber Security

Udacity
Online
01-2025

Certificate - Front End Development

Udacity
Online
09-2024

Bachelor of Science - Business Administration

University of Khartoum
Khartoum
11.2013

Skills

  • Problem solving
  • Customer service
  • Effective communication
  • Client retention strategies
  • Team collaboration
  • Sales expertise
  • Excellent people skills

Websites

Languages

English
Full Professional
Arabic
Native/ Bilingual
French
Limited

Timeline

Sales Associate

Signet Jewelers
02.2024 - 06.2024

Sales Consultant

CarMax
05.2023 - 01.2024

BIOMEDICAL ENGINEER

Becton Dickinson
01.2021 - 05.2023

BIOMEDICAL ENGINEER

IQVIA
01.2020 - 01.2021

TIER II ADVANCED TECH SUPPORT

Comcast
01.2018 - 01.2021

SECONDARY MANAGER

Walmart
01.2016 - 01.2019

STORE MANAGER

M&M Design
01.2012 - 01.2014

Bachelor of Science - Engineering

University of Arizona

Cybersecurity Analyst - Cyber Security

Udacity

Certificate - Front End Development

Udacity

Bachelor of Science - Business Administration

University of Khartoum

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