Hattie Watkins
Clearwater
Summary
Dedicated Home Manager skilled in staffing, safety management, and emergency preparedness. Proven ability to enhance resident well-being through individualized care plans and effective communication.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Home Manger
Acompassionate Care
Saint Petersburg Fl
06.2019 - Current
- Managed daily operations, ensuring optimal care and support for residents.
- Developed and implemented individualized care plans to enhance resident well-being.
- Supervised a team of caregivers, fostering collaboration and improving service delivery.
- Conducted regular training sessions, enhancing staff skills and compliance with care standards.
- Led initiatives to improve safety protocols, reducing incidents and enhancing resident security.
- Streamlined communication processes among staff, families, and healthcare providers for better coordination.
- Oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Oversaw meal planning and preparation, working closely with dietary staff to accommodate individual needs while promoting healthy eating habits among residents.
- Maintained a safe and comfortable living environment for residents through rigorous property maintenance and inspections.
- Offered learning opportunities to help residents develop important life skills.
- Monitored direct care activities for optimal patient protections and infection control standards.
- Arranged for ongoing housekeeping to keep home areas clean, neat and properly sanitized.
- Spearheaded proactive training strategies to keep staff at forefront of current best practices and safety protocols.
- Kept accounts, resident files and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Handled difficult situations calmly, addressing conflicts between residents or staff with diplomacy and fairness.
- Assisted staff with maintaining residents' health by scheduling medical appointments and arranging transportation.
- Fostered a welcoming atmosphere for visitors by maintaining clean common areas and providing exceptional customer service during tours or family visits.
- Ensured compliance with state regulations through meticulous record-keeping and timely submission of required documentation.
- Implemented training programs for staff development, enhancing their skills and knowledge base for improved resident care.
- Promoted residents' health and well-being by organizing diverse activities for physical, mental and social stimulation.
- Helped individuals with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support.
- Maintained adequate coverage for residents' needs without exceeding budget targets by coordinating schedules and team workflows.
- Increased family involvement in care plans by organizing events and providing regular updates on resident progress.
Skills
- Property management
- Staffing
- Emergency preparedness
- Home technology
- State reporting requirements
- Maintenance coordination
- Housekeeping
- Community resources
- Medication management
- Delegation
- Nutrition awareness
- Menu planning
- Resident documentation
- Developmental disorders
- Person-centered care plans
- Preventive Maintenance
- Activity supervision
- Safety management
- First aid training
- Staff training
- Appointment coordination
- Behavior modeling
Certification
- [Area of expertise] License - [Timeframe]
- Certified [Job Title], [Company Name] - [Timeframe]
- [Area of certification] Training - [Timeframe]
- [Area of certification], [Company Name] - [Timeframe]
- Licensed [Job Title] - [Timeframe]
Timeline
Home Manger
Acompassionate Care
06.2019 - Current