Hau Tran
El Paso,TX
Summary
Motivated Restaurant Server and Cashier - Expertise in Vietnamese and Asian food; Offers knowledge in etiquette with customers. Hardworking Library Assistant - Offers skills in administrative duties; Always ready to support co-workers with any need.
Overview
2
2
years of professional experience
Work History
Restaurant Server
Love Pho Restaurant
El Paso, Texas
08.2024 - Current
- Greeted and seated customers promptly, courteously, and professionally.
- Attended to customers' needs in a timely manner, ensuring satisfaction throughout their dining experience.
- Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
- Assisted other servers as needed during peak hours or special events.
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Communicated effectively with kitchen staff regarding order status updates.
- Managed multiple tasks simultaneously while providing excellent customer service.
- Complied with safety procedures when handling food items or cleaning materials.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Recorded orders accurately into the Point of Sale system.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Accurately tallied checks at the end of each shift.
- Processed payments from customers using cash registers or POS systems.
Cashier
Saigon Market
El Paso, TX
05.2024 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked and organized shelves with merchandise when needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Library Assistant
University of Economics - Ho Chi Minh City
Ho Chi Minh City, Vietnam
10.2022 - 06.2023
- Organized shelves, book displays, and other library areas according to established guidelines.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Assisted in maintaining a clean, safe environment by ensuring that furniture was arranged correctly and floors were free of debris.
Education
Associate of Arts - Accounting, Business, Economics
El Paso Community College
El Paso, TX12-2024
Accounting
University of Economics - Ho Chi Minh City
Ho Chi Minh City, VietnamSkills
- Customer satisfaction
- Point of Sale (POS) system operations
- Menu memorization and recommendations
- Order accuracy
- Table management
- Cleaning and sanitizing
- Telephone etiquette
- Circulation processes
- Cataloging and shelving
- Teamwork
- Effective communication skills
- Multi-tasking
- Time management
Languages
English
Professional
Vietnamese
Native/ Bilingual
Japanese
Elementary
Timeline
Restaurant Server
Love Pho Restaurant
08.2024 - Current
Cashier
Saigon Market
05.2024 - Current
Library Assistant
University of Economics - Ho Chi Minh City
10.2022 - 06.2023
Associate of Arts - Accounting, Business, Economics
El Paso Community College
Accounting
University of Economics - Ho Chi Minh City
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